All publications on the site are available and searchable here
Displaying 1 - 20 of 1068
The Consumer Council's Annual Report and Accounts for 2017 - 2018.
Our scam mail leaflet provides information on the types of scam mail, what to look for and how to report it.
Report on our Consumer Parliament, which was held at the Guildhall in Derry/Londonderry on 23 March 2018.
Minutes from the Council meeting on the 15 May 2018.
Consultation response to Phoenix Natural Gas proposal to extend the gas network to Whitehead.
Customer satisfaction survey for electricity suppliers.
Water Champions Application Form - June 2018
The Consumer Council's Current Account Comparison Table. This table is a guide using the latest current account offerings from various providers with a physical presence in NI.
Our Plane Facts guide is your ultimate travel companion! View the guide direct on your tablet or smart phone so you know your rights and what you are entitled to, if things go wrong.
Standards of Service May 2017 to April 2018 - Yearly
Analysis of Service Standards Results 2017/18
Minutes from the Council meeting on 27 March 2018.
Customer Satisfaction 2017-18
Yearly Net Promoter Score Review 2017-18