The Consumer Council welcomes the opportunity to respond to the Utility Regulator (UR) Backbilling in the NI Retail Energy Market Call for Evidence (CfE). An unexpectedly high energy bill is a common reason why low income households can be pushed into debt, and microbusinesses and third sector organisations into financial stress.
The Consumer Council is pleased to be able to offer comments on Citizens Advice draft consumer work plan 2018-19. We believe the draft consumer work plan demonstrates a comprehensive approach with exceptional clarity of purpose.
The Consumer Council is pleased to be able to offer comments on Ofcom’s proposed work plan 2018-19. We commend Ofcom on its clear and detailed work plan, which gives a helpful description of the breadth and ambition of its work plan.
We note that the purpose of the consultation is to help the government better understand what consumers need from the Post Office network which will help with the application for state aid. It is in this context that the Consumer Council provides its response to set out what consumers here need from the network moving forward.
The Consumer Council welcomes the opportunity to respond to the Utility Regulator (UR) Review of DUoS Domestic Tariff Charging Methodology. We recognise UR’s efforts to ensure suppliers cannot change the current domestic tariff structure.
The Consumer Council welcomes this consultation and supports the proposals put forward by the Utility Regulator. We view this as a significant step in the ongoing process of improving the services provided to consumers.