The Consumer Council Press Statement - Secondary Ticketing Websites

in Consumer Skills

Dr Catriona Mac Arthur, Director of Consumer Insight, Empowerment and Protection at The Consumer Council, has welcomed today’s announcement by the Competition and Markets Authority (CMA) that it will take action against secondary ticket websites suspected of breaching consumer protection law. 

Catriona said: “The Consumer Council have previously issued warnings to NI consumers when major concerts and sporting events have sold out quickly, prompting consumers to buy from secondary ticketing sites. 

“The CMA will be taking action to ensure consumers are better informed about any restrictions on the tickets they are purchasing, which can lead to their being denied access to the event, with all the disappointment and financial loss that can bring.”

For more information download a copy of the ‘Buying secondary tickets for concerts and events’ factsheet from The Consumer Council website or call 0800 121 6022 for a free copy. If you experience a problem with tickets bought contact Consumerline on 0300 123 6262.

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