Response to Translink Fare Increase

in Transport

Aodhan O’Donnell, Interim Chief Executive at the Consumer Council said:

“The Consumer Council cannot give passengers the assurance that these fare increases are justified, set at the right level or even if there are more to come in 2015.

“There is an agreed fare review process that the Department for Regional Development (the Department), Translink and Consumer Council engage in prior to any fare increase but this process has been ignored.  By its actions today, the Department has shown disregard for the views of passengers and key stakeholders such as the Regional Development Committee. This means that rail and bus passengers have not had the representation they are entitled to.

“The only information passengers are receiving today is headline figures on average fare increases across Ulsterbus, Metro and NIR.  This is not enough.  There is no detail on how fares on specific bus and rail services will be affected.  We know from previous fare reviews that some services increased by three times the overall average.

“The Consumer Council now calls on the Department to state publicly and clearly what the full impact, both in terms of the financial burden and reduced network coverage, will be for consumers.  It must also explain if this will be the only fare increase during 2015”

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