Omagh charity building save £3,895 from water bill with help from The Consumer Council

in Water

Omagh Community House is celebrating to the tune of £3,895 following action by The Consumer Council regarding its water bill.

The town centre building, which houses a number of community and voluntary sector organisations, received a large bill due to an unidentified water leak. John McKinney, who runs the centre, contacted The Consumer Council for help. The Consumer Council helped identify where the leak had come from, and helped Omagh Community House complete a leakage allowance form for NI Water, which led to a reduction of £3,895 on its water bill. 

Speaking about the result, John McKinney of Omagh Community House said; “As the building is there to provide affordable, high-quality office space and meeting facilities to many community and voluntary sector organisations, every pound and penny counts. We were shocked when the water bill arrived. We approached The Consumer Council for help. They managed to sort the issue out for us very quickly.

“As well as resolving the problem by achieving a reduction in the bill, The Consumer Council gave us advice on how to regularly check our water meter to prevent further large bills.” 

Graham Smith, Head of Water at The Consumer Council added; “We are delighted to have helped Omagh Community House save money on its water bill. We have a duty to help consumers with water matters, including ensuring businesses are being billed correctly and claiming appropriate allowances. We encourage other businesses in the area to contact The Consumer Council if they have concerns about their water bill. Businesses could be paying more for water than they have to.” 

The Consumer Council provides online information to help non-domestic and agricultural water users calculate their water usage, save water and reduce their bills.  

If you are concerned about your business’s water bill you can email waterchampions@consumercouncil.org.uk or telephone 0800 121 6022 to request a free Water Bill Health Check. 

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