Do you sell online? Are you getting the best deal on delivery charges?

in Post

If you are a small business and selling online, The Consumer Council has advice to save you money when posting your online orders this Christmas.

Kellin McCloskey, Head of Post at The Consumer Council said, “Online sellers often rely on one postal provider, however, there are savings of at least 45% to be made by shopping around.

“If you are sending items regularly it is worthwhile checking to see if any parcel operators offer discounts, but this may be dependent on the volume of goods you send. Another option is to consider a parcel comparison website, which are a quick and useful tool to help you find the best price postage.”

Kellin added, “If you use an online booking and drop off postal service, it’s important to check the size and weight of your order to ensure you are paying the correct postage. This will help you avoid overpaying for postage and should also avoid consumers having to pay if items are underpaid. Remember you don’t want to miss out on business because of delivery costs.”

Kellin continued, “With 31% of consumers not completing their online shopping until mid-December, it’s important to offer a speedy service in a cost effective manner, so choose the right postal provider and product to suit your business needs.”

Any online traders who would like more information can download a copy of The Consumer Council’s ‘Sending Letters and Parcels’ guide at or call 0800 121 6022.  

Want to learn more? Check out our YouTube video's  featuring Jenny Horner (Steam Punked Ireland) and Keith Lane (Norn Ireland Gift Shop), two traders at St George’s Market Belfast to share their knowledge about online delivery charges.


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