Consumer Council statement on Utility Regulator’s price control for NI Water

in Water

CCNI response to Utility Regulator’s PC15 announcement

The Consumer Council has welcomed the publication of the Utility Regulator’s Final Determination which sets the amount of money NI Water will receive between 2015 to 2021. 

Aodhan O’Donnell, interim chief executive of the Consumer Council said : “ We need to work through the detail  of the determination, but the decision by  the Utility Regulator to reduce the amount of money NI Water will receive by £89.3million  should be good news for consumers. 

 “The Consumer Council wants to see the company deliver the type of service all consumers deserve. Putting consumers’ priorities for improvement at the centre of the regulator’s decision was our main objective and we have been working with stakeholders to ensure that the right balance between service improvements and affordability was achieved. NI Water has two months to accept or reject the Final Determination.  If accepted it will form a ‘contract’ between the company and consumers. 

However he warned that NI Water is facing uncertainty over the level of funding it will receive for 2015/16 from DRD.

“If NI Water receives less than what the Final Determination considers necessary, it will mean consumers receive a poorer level of service. This is a major concern to us and we are talking to NI Water to fully understand what the risks mean for consumers.” 


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