Consumer Council statement on Ulster Bank branch closures

in Money Affairs

Ulster Bank to close 9 branches across Northern Ireland. Consumer Council advises affected Ulster Bank consumers to check their bank arrangements meet their needs.

The Consumer Council is concerned about further bank branch closures following today’s announcement from Ulster Bank, who are to close 9 branches across Northern Ireland later this year. This follows First Trust Bank’s announcement last month, who will be closing 15 of their branches. 

Speaking about the latest announcement John French, Chief Executive of the Consumer Council said: “The bank branch network in Northern Ireland has undergone significant change. By the end of this year around 38% of bank branches will have closed since 2010. This announcement from Ulster Bank will mean more consumers are left without a local branch and the facilities they provide. We would encourage affected consumers to speak directly with Ulster Bank to ensure the revised arrangements will continue to meet their needs.

“We always recommend consumers review their bank account and check it provides the best overall deal and service. Many consumers are now choosing to use different ways to bank, such as telephone or online banking. This may mean they need to switch bank accounts and/or provider. Switching is quick and hassle-free. Consumers can get a copy of our guide to switching their bank account at www.consumercouncil.org.uk, by contacting us on 0800 121 6022 or via facebook and twitter.”

John concluded “The Consumer Council is also holding a series of banking drop-in information sessions in libraries across NI for local consumers who have been affected by recent bank branch closures in their area.  Our next events will be in Newtownards Library (Friday 10 March), Maghera Library (Tuesday 14 March), Antrim Library (Friday 31 March) and Enniskillen Library (Thursday 6 April).”

The Consumer Council also has a ‘Bank Branch Closure’ factsheet which is available to download at www.consumercouncil.org.uk or by calling 0800 121 6022.

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