Consumer Council statement on NI Water Tariff Increase

in Water

Responding to today’s tariff review announcement by NI Water,  Graham Smith, Head of Water Policy at the Consumer Council said : “Any increase in prices is unwelcome for non domestic consumers who pay water and sewerage charges.  We have worked hard with NI Water and the Utility Regulator to make sure the increases are justified and we believe they are fair. However, we want to see NI Water continue to make improvements to the water and sewerage infrastructure and to the standards of service customers receive.

“Our advice to customers is to check the new prices to see how they are affected. We would also  urge consumers to check  they are  getting all of the billing allowances they may be entitled to. There is information on the Consumer Council website about how to understand water use and take simple steps to reduce water use and reduce bills.  We also have an online water use calculator . Consumers with any questions or problems  can call us on 0800 1216022 for free independent help and advice.”

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