Consumer Council statement on First Trust Bank Branch Closures

in Money Affairs

The Consumer Council is concerned to learn about further bank branch closures following yesterday’s announcement from First Trust Bank, regarding the closure of 15 branches across Northern Ireland later this year.

Speaking about the announcement John French, Chief Executive of the Consumer Council said: “Since 2010, we have seen around 30% of bank branches close in Northern Ireland. Following the announcement yesterday, we would encourage affected consumers to speak directly with First Trust Bank to ensure the revised arrangements will continue to meet their needs.

“We always recommend that consumers proactively ensure that their bank account is right for them and provides the best overall deal and service. Many consumers are now choosing to use different ways to bank, such as mobile or online banking, and at times, this may mean they need to switch bank accounts and/or provider. Switching bank accounts is quick and hassle-free. Consumers can get a copy of our guide to switching their bank account at www.consumercouncil.org.uk, by contacting us on 0800 121 6022 or via facebook and twitter.”

John concluded “The Consumer Council is also holding a series of banking drop-in information sessions in libraries across NI for local consumers who have been affected by recent bank branch closures in their area.  Our next events will be in Newtownards Library (Friday 10 March), Maghera Library (Tuesday 14 March) and Enniskillen Library (Thursday 6 April).”

The Consumer Council also has a ‘Bank Branch Closure’ factsheet which is available to download at www.consumercouncil.org.uk or by calling 0800 121 6022.

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