Consumer Council statement on Royal Mail Price Changes

in Post

Royal Mail has today announced price changes to some of its services, which will take effect on 29 March 2016. 1st and 2nd Class stamps are increasing by 1pence to 64p and 55p, respectively.

Whilst some postage prices are increasing others are remaining the same. Discounts have been introduced for consumers wishing to purchase mail products online.

Kellin McCloskey, Head of Postal Services said, “Postal services are an essential service for consumers across Northern Ireland. We acknowledge that Royal Mail has frozen some prices and applied minimal increases for services like 1st and 2nd class stamps. However, consumers are going to be asked to pay different prices online from those offered at the post office, and that could cause confusion. It will also exclude consumers who do not have access to the internet from receiving the online discounts.  The Consumer Council would ask Royal Mail to look to simplify this so consumers can easily understand what is the best deal for the post they wish to send.”

For more advice on sending letters and parcels – check out the Consumer Council’s guide: http://www.consumercouncil.org.uk/filestore/documents/Sending_Letters_and_Parcels.pdf

ENDS

Notes to Editors

  • For a full list of prices please see Royal Mail’s website (www.royalmail.com/prices2016 )Royal Mail has announced price changes to its products and introduced discounts for customers wishing to purchase their mail products online.
  • Whilst some prices are increasing others are remaining the same. 1st and 2nd Class stamps are increasing by 1pence.  The cost of sending a small parcel weighing up to 2kg will increase by 5pence for customers purchasing this service through the post office.  Parcel prices above 2kg will remain the same.
  • Some significant savings can be made by consumers if they wish to buy their postal services online through Royal Mail’s website.

 

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