Consumer Council Freephone Number - Change of Operating Hours
Our complaints team is currently investigating high numbers of complaints therefore as a temporary measure our telephone lines will be open Monday to Friday from 10am to 4pm daily. This will allow the team some time off the telephones to get caught up on correspondence.
If your call is urgent, and you are calling between the hours of 9am and 10am or 4pm and 5pm, please contact our switchboard on (028) 9025 1600 to speak to a member of staff.
Any messages left before 10am will be picked up once the telephone lines open and will receive a call back within 3 hours. Messages left after 4pm will be returned the next working day after 10am.
You can also contact us via email at firstname.lastname@example.org and your complaint will be acknowledged within 3 working days.
028 9025 1650
028 9025 1667
Senior Communications Officer
028 9025 1655
(Out of Hours: 078 2514 7496)
Opening Hours9am to 5pm, Monday to Friday
(except for bank and public holidays)
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