The Consumer Council has welcomed NI Water’s announcement that water charges for its non domestic customers will reduce from April 1 this year by an average of 4%.
The Consumer Council has announced its most successful investigation ever with a cheque for £285,616 presented to Altnagelvin Hospital by NI Water following a billing dispute.
Opinion – Rick Hill, Chair Of The Consumer Council On Future Consumer Representation Arrangements In Northern Ireland
The Department of Enterprise, Trade and Investment (DETI) consultation on the future of consumer representation in Northern Ireland has now closed and as readers will expect, the Consumer Council has submitted an in depth response. However, what has been really encouraging is that so many others took time to set out their reasons why consumer representation in Northern Ireland should be strengthened - not diminished or dismantled.
Get On The Register! - Consumer Council Urges Vulnerable Consumers To Avail Of Extra Support From Utility Providers
The Consumer Council is urging vulnerable consumers who might need additional support in the event of a loss of electricity, gas or water supplies to make sure that they are on the Customer Care and Critical Care Registers held by electricity, gas and water companies.
The Consumer Council is reminding the public that the deadline for the consultation on its future is Friday 17 January. It is encouraging consumers to make their voice heard if they wish to see the organisation remain in place.
The Consumer Council has published details of how it plans to represent consumers in energy, water and transport issues from April 2014 to March 2015 and is now inviting views from interested parties by 21 March 2014.
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