The Consumer Council is reminding consumers of their consumer rights in relation to digital content, such as downloaded music, e-books and smart device apps.
With many of us venturing online to take advantage of Black Friday (27 November) or Cyber Monday (30 November) website deals, the Consumer Council urges consumers to know their rights and shop safely.
Commenting on the Competition and Markets Authority’s provisional findings on banking, John French, Consumer Council Chief Executive said: “The CMA report has highlighted the need to simplify and clarify the account switching process for customers across the UK. Banks have a responsibility to consumers to provide clear and easily comparable information, so consumers can make informed choices about their own account and provider.
CollaborationNI is delighted to have supported the development of the ‘Consumer Rights Initiative for Northern Ireland’. The Initiative is made up of the Consumer Council for Northern Ireland, Advice NI, Citizens Advice and the Law Centre. The members of the Initiative formally signed their Memorandum of Understanding on Wednesday 7 October 2015.
The Consumer Council is 30 years old today! To mark the occasion the Consumer Council is releasing 30 photographs, one per day for 30 days, via social media of 30 people who tell the story of the Consumer Council and the work it has achieved over the last 30 years. Helping the Consumer Council celebrate are longest & shortest serving staff members, Chris Stafford who has 29 years service and Jill Cunningham who is on work placement with the Consumer Council.
L-R (Jill Cunningham and Chris Stafford, The Consumer Council)
It’s World Consumer Rights Day on 15 March and the Consumer Council is joining with many other consumer bodies around the world to highlight this year’s theme of healthy, affordable diets.
Consumer Council provides advice on returning unwanted gifts.
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