The Consumer Council has welcomed the findings of the BIS Select Committee’s report “Competition in the postal services sector and the Universal Service Obligation”, which were published today.
Following a six week local public consultation with customers and their representatives, consumers in Castlecaulfield can now avail of a Post Office outreach service on Wednesday and Friday mornings from 10am-1.30pm in their local ‘Food Store’ (Food Store, 32 Main Street, Castlecaulfield, Dungannon BT70 3NP). Pictured is Lord Maurice Morrow MLA, Kellin McCloskey Head of Postal Services at the Consumer Council, Leanne Elgin and Rachel McAteer, Post Office.
Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.
The Consumer Council is urging consumers to know their rights about delayed postal deliveries in the run up to Christmas. An unprecedented spike in online shopping on Black Friday and Cyber Monday has created a backlog in deliveries for many consumers.
Kellin McCloskey, Head of Postal Services at the Consumer Council said “The Consumer Council welcomes today’s announcement by Royal Mail to pilot Sunday opening hours at their Belfast (Tomb Street) and L’Derry Delivery Offices from Sunday 7 September 2014.”
Consumer Council responds to Royal Mail’s announcement of new collection arrangements and post boxes
The Consumer Council has said consumers should be aware of changes Royal Mail is introducing to collection times of some post boxes across NI.
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