Stamp out postal problems

in Post

The Consumer Council today launches its ‘Practical Guide to Postal Services’ pack, a trio of guides to help consumers know their rights and get the best from their postal services.

Post Office services restored to Castlecaulfield consumers

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Following a six week local public consultation with customers and their representatives, consumers in Castlecaulfield can now avail of a Post Office outreach service on Wednesday and Friday mornings from 10am-1.30pm in their local ‘Food Store’ (Food Store, 32 Main Street, Castlecaulfield, Dungannon BT70 3NP). Pictured is Lord Maurice Morrow MLA, Kellin McCloskey Head of Postal Services at the Consumer Council, Leanne Elgin and Rachel McAteer, Post Office.

Santa Sleigh Delay

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The Consumer Council is urging consumers to know their rights about delayed postal deliveries in the run up to Christmas.  An unprecedented spike in online shopping on Black Friday and Cyber Monday has created a backlog in deliveries for many consumers.

Get the most from your post this Christmas!

in Post

Many of us will be sending cards and parcels through the post this Christmas. The Consumer Council is urging people to follow some simple guidelines to ensure cards and parcels arrive safely and on time. They can also help if things go wrong.

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