Northern Ireland must be guaranteed access to Heathrow

in Business, Transport

In response to the Airports Commission’s recommendation the UK’s air travel needs will be best served by building a third runway at Heathrow Airport, the Consumer Council has today stressed the need for Northern Ireland consumers to have guaranteed access to Heathrow, the UK’s hub airport, both now and in future.

Top travel complaints unveiled

in Transport

‘Don’t let a cancellation cancel out your summer holiday’ urges the Consumer Council today as it enters the second week of its ‘Happy Holidays’ campaign.  The campaign aims to equip holiday makers with information about their air and sea passenger rights and responsibilities.

Happy Holidays!

in Transport

The Consumer Council is launching a four-week ‘Happy Holiday’ campaign today just as the summer season kicks in and many take to the skies and seas this weekend for their annual summer holiday.  The campaign aims to equip holiday makers with knowledge of their rights and responsibilities so they can avoid a horrid holiday howler.

Stamp out postal problems

in Post

The Consumer Council today launches its ‘Practical Guide to Postal Services’ pack, a trio of guides to help consumers know their rights and get the best from their postal services.

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