The Consumer Council is reminding consumers what they are entitled to when buying from secondary ticket sellers. This advice comes on the back of today’s findings from Which? that show almost a quarter of tickets are going on sale via secondary ticket websites.
The Consumer Council welcomes today’s announcement from HM Treasury regarding the banning of credit and debit card surcharges for all Visa, Mastercard, American Express and Paypal payments from January 2018.
The Consumer Council is advising consumers to be ‘Thinking Out Loud’ so that they aren’t the ‘One’ who gets caught out after buying tickets for the sold-out Ed Sheeran concert.
The Consumer Council has been named as a finalist in the UK Complaints Handling Awards 2017, which recognise and reward outstanding achievement in complaint handling.
With many of us venturing online to work our way through our Christmas lists, Consumer Council research has revealed that of those who shop online only a quarter check a website is safe before entering payment or personal details.
Mark H. Durkan hosts conference on scams with partners Consumer Council
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