With many of us venturing online to take advantage of Black Friday (27 November) or Cyber Monday (30 November) website deals, the Consumer Council urges consumers to know their rights and shop safely.
The Consumer Council and Autism NI have joined forces to produce a factsheet on the free assistance available when travelling by air with a disability or reduced mobility.
The Consumer Council is encouraging all consumers to know their air and sea passenger rights so they don’t have a ghoulish getaway over the Halloween break.
Commenting on the Competition and Markets Authority’s provisional findings on banking, John French, Consumer Council Chief Executive said: “The CMA report has highlighted the need to simplify and clarify the account switching process for customers across the UK. Banks have a responsibility to consumers to provide clear and easily comparable information, so consumers can make informed choices about their own account and provider.
CollaborationNI is delighted to have supported the development of the ‘Consumer Rights Initiative for Northern Ireland’. The Initiative is made up of the Consumer Council for Northern Ireland, Advice NI, Citizens Advice and the Law Centre. The members of the Initiative formally signed their Memorandum of Understanding on Wednesday 7 October 2015.
The Consumer Council welcomes improvements in punctuality and overall customer satisfaction with bus services and highlights further work needs to be undertaken in regards to passengers’ awareness of best value tickets, following today’s publication of Translink’s Charter Monitoring Results for Spring 2015.
The Department of Enterprise, Trade and Investment is seeking to appoint five new board members to the Board of the Consumer Council for Northern Ireland (CCNI). The role is a rewarding one – and you will be offered support and any training you’ll need to make a strong contribution.
The Consumer Council welcomes Firmus Energy’s decision to reduce natural gas tariffs in the Greater Belfast area by up to 10 per cent and 5 per cent in the Ten Towns licence area.
The Consumer Council welcomes today’s announcement by SSE Airtricity of a 10 per cent tariff reduction for its natural gas customers in Greater Belfast.
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