If like Santa, you have travel plans this Christmas, then it’s important to know your passenger rights should something go wrong, says the Consumer Council.
Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.
The Consumer Council is urging consumers to know their rights about delayed postal deliveries in the run up to Christmas. An unprecedented spike in online shopping on Black Friday and Cyber Monday has created a backlog in deliveries for many consumers.
Aodhan O’Donnell, Interim Chief Executive at the Consumer Council said:
Rachael Cray, Head of Money Affairs said: “The Consumer Council is disappointed that ten more Ulster Bank branches are scheduled for closure in February 2015. This announcement means by next February, Northern Ireland’s big four banks’ will have closed 77 branches in the last four years (31 per cent of the bank branch network).
The Consumer Council has today welcomed the decision made by the UK Financial Regulators to fine RBS, Nat West and Ulster Bank £56 million for their computer failures in June 2012, which resulted in thousands of customers being unable to view their balances or know if direct debits had been paid.
Opinion Piece: How regulated competition in the local energy market is benefiting domestic consumers
Opinion piece by Richard Williams, Head of Energy at the Consumer Council.
Householders rely on energy for almost all of their everyday activities. Recent Consumer Council research showed that in terms of household budgets, it is the top concern.
The Consumer Council and NICVA have welcomed the Financial Conduct Authority’s (FCA) announcement on price cap measures to be introduced on payday loans from 2nd January 2015.
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