Responding to today’s tariff review announcement by NI Water, Graham Smith, Head of Water Policy at the Consumer Council said : “Any increase in prices is unwelcome for non domestic consumers who pay water and sewerage charges. We have worked hard with NI Water and the Utility Regulator to make sure the increases are justified and we believe they are fair. However, we want to see NI Water continue to make improvements to the water and sewerage infrastructure and to the standards of service customers receive.
The Consumer Council has welcomed today’s announcement by the CAA that they are taking enforcement action against airlines who are not complying with the law.
The Consumer Council is urging consumers to respond to the Translink Ulsterbus Services Consultation to make sure their views are taken into consideration.
The Consumer Council has welcomed the Northern Ireland Affairs Committee (NIAC) report on the banking industry in Northern Ireland, which shows that banks in NI need to do more for their personal and business customers.
It’s World Consumer Rights Day on 15 March and the Consumer Council is joining with many other consumer bodies around the world to highlight this year’s theme of healthy, affordable diets.
The Consumer Council has welcomed the findings of the BIS Select Committee’s report “Competition in the postal services sector and the Universal Service Obligation”, which were published today.
Following a six week local public consultation with customers and their representatives, consumers in Castlecaulfield can now avail of a Post Office outreach service on Wednesday and Friday mornings from 10am-1.30pm in their local ‘Food Store’ (Food Store, 32 Main Street, Castlecaulfield, Dungannon BT70 3NP). Pictured is Lord Maurice Morrow MLA, Kellin McCloskey Head of Postal Services at the Consumer Council, Leanne Elgin and Rachel McAteer, Post Office.
The Consumer Council welcomes today’s announcement by firmus energy of a 6.38 per cent price reduction for its 48,000 gas customers in the Greater Belfast area. This follows last week’s announcement by SSE Airtricity of a 7.8 per cent price reduction for Belfast gas customers.
The Consumer Council welcomes today’s announcement by SSE Airtricity of a 7.8 per cent price reduction for its 127,000 gas customers in the Greater Belfast area and an 8 per cent price reduction for its 170,000 electricity customers across Northern Ireland.
The Consumer Council and NICVA have welcomed the release of the final report of the CMA’s payday lending market investigation. The findings highlight a worrying lack of competition in the payday loan market and confirm the difficulties consumers face in comparing and choosing payday loan products.
Can't find what you're looking for?
If you need more information, contact the Press Office on 028 9067 4807/4813/4816
Head of Communications (maternity cover)
028 9067 4807
(Out of Hours: 079 0997 2704: )
028 9067 4813
(Out of Hours: 079 2018 7308)
028 9067 4816
(Out of Hours: 078 2514 7496)
Opening Hours9am to 5pm, Monday to Friday
(except for bank and public holidays)
For up-to-the-minute updates, follow us: