The Consumer Council welcomes improvements in punctuality and overall customer satisfaction with bus services and highlights further work needs to be undertaken in regards to passengers’ awareness of best value tickets, following today’s publication of Translink’s Charter Monitoring Results for Spring 2015.
The Department of Enterprise, Trade and Investment is seeking to appoint five new board members to the Board of the Consumer Council for Northern Ireland (CCNI). The role is a rewarding one – and you will be offered support and any training you’ll need to make a strong contribution.
The Consumer Council welcomes Firmus Energy’s decision to reduce natural gas tariffs in the Greater Belfast area by up to 10 per cent and 5 per cent in the Ten Towns licence area.
The Consumer Council welcomes today’s announcement by SSE Airtricity of a 10 per cent tariff reduction for its natural gas customers in Greater Belfast.
The Consumer Council welcomes today’s announcement from the Civil Aviation Authority (CAA) that enforcement action taken against three major airlines has resulted in better support and information for passengers during instances of flight disruption.
The Consumer Council’s weekly home heating oil survey has revealed that prices in Northern Ireland are at their lowest in six years.
The Consumer Council is asking all travellers from Northern Ireland to take out an insurance policy that fully meets their needs before travelling.
The Consumer Council is reminding those air and sea passengers with a disability or reduced mobility to book special assistance services in advance as they can help reduce difficulties and stress when travelling.
In response to the Airports Commission’s recommendation the UK’s air travel needs will be best served by building a third runway at Heathrow Airport, the Consumer Council has today stressed the need for Northern Ireland consumers to have guaranteed access to Heathrow, the UK’s hub airport, both now and in future.
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