Eligible travellers should avail of special assistance services this summer

in Transport

The Consumer Council is reminding those air and sea passengers with a disability or reduced mobility to book special assistance services in advance as they can help reduce difficulties and stress when travelling.  The call to action comes in week three of the Consumer Council’s ‘Happy Holidays’ campaign.  The campaign aims to equip holiday makers with key information about their air and sea passenger rights and responsibilities.

Northern Ireland must be guaranteed access to Heathrow

in Business, Transport

In response to the Airports Commission’s recommendation the UK’s air travel needs will be best served by building a third runway at Heathrow Airport, the Consumer Council has today stressed the need for Northern Ireland consumers to have guaranteed access to Heathrow, the UK’s hub airport, both now and in future.

Top travel complaints unveiled

in Transport

‘Don’t let a cancellation cancel out your summer holiday’ urges the Consumer Council today as it enters the second week of its ‘Happy Holidays’ campaign.  The campaign aims to equip holiday makers with information about their air and sea passenger rights and responsibilities.

Happy Holidays!

in Transport

The Consumer Council is launching a four-week ‘Happy Holiday’ campaign today just as the summer season kicks in and many take to the skies and seas this weekend for their annual summer holiday.  The campaign aims to equip holiday makers with knowledge of their rights and responsibilities so they can avoid a horrid holiday howler.

Stamp out postal problems

in Post

The Consumer Council today launches its ‘Practical Guide to Postal Services’ pack, a trio of guides to help consumers know their rights and get the best from their postal services.

Can't find what you're looking for?

If you need more information, contact the Press Office on 028 9067 4807/4813/4816

Media Contacts

Opening Hours9am to 5pm, Monday to Friday
(except for bank and public holidays)

For up-to-the-minute updates, follow us:

Newsletter

Register your e-mail address to receive our newsletter

Advice Newsletter