World Consumer Rights Day – 15 March 2018
Our complaints team is currently investigating high numbers of complaints therefore as a temporary measure our telephone lines will be open Monday to Friday from 10am to 4pm daily. This will allow the team some time off the telephones to get caught up on correspondence.
The old paper £10 note will cease to be legal tender from 1 March 2018
Residents in Derry City and Strabane District Council area will soon get to have their say on the consumer issues that concern them, thanks to The Consumer Council which is staging a ‘Consumer Parliament’, in partnership with Derry City and Strabane District Council, at the Guildhall on Friday, 23 March.
Pay As You Go Energy Top Up Scam.
The Consumer Council and PSNI are advising consumers to be extra vigilant about bogus callers on your doorstep or social media sites offering discounted pay as you go electricity top ups. This is a scam and consumers doing this will end up paying twice for their energy supply.
Santander to close two branches in Belfast – Donegall Square East and Shaftsbury Square
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