The Consumer Council Money Affairs

Money Affairs

 

The Consumer Council works to help all consumers gain the skills and confidence to manage their money and make it work for them.  We do this by developing policy, carrying out research and running information campaigns on financial capability, inclusion and financial markets such as banking and insurance.  We also work with Government and other stakeholders including banks and building societies, to drive change and ensure that consumers are at the centre of policies and decisions that affect us all.  Click on the icons on the left to find out more information.

 

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022
Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62