The Consumer Council What We Do

What We Do

The Consumer Council represents consumers and gives them a voice. We ensure that the policy makers in Northern Ireland hear that voice and take it into account when they are making decisions that affect us all.

We do this by running information and education campaigns, influencing the public and private sectors, undertaking research and producing publications.

Here are some of the key issues that we're currently working on:

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022
Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62