The Consumer Council Freedom of Information

Freedom of Information

The Freedom of Information Act 2000 is intended to make the work of public authorities more open and gives the public a right of access to information. Please click below for further details.

Download Freedom of Information Fact Sheet (PDF - 133K)

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022
Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62