January 2014 Consumer Council Minutes

Consumer Council welcomes Competition Commission’s fifth price control for NIE network tariffs

Olympic effort at Wilson’s Country sees award after £70,000 saving on water bill!

Updated Consumer Council Website Goes Live

I am currently in a dispute with my energy supplier regarding arrears that have appeared on account.

Consultation Response Delivering Social Change for Children and Young People

10th April 2014

Additional Help for Energy and Water Customers

We’ll Keep You Posted! -New role for Consumer Council-

8th April 2014

7th April 2014

Sending Letters and Parcels

Plain Sailing

Representation of Consumers of Postal Services in NI Briefing

Translink must improve the punctuality of bus services

3rd April 2014

3rd April 2014

Consumers’ Priorities Flowing Clearly into NI Water’s Business Plan

Connecting with Consumers

Consumer Pages

1st April 2014

Disability Exhibition 2014

  • Date: 30th May 2014
  • Venue: King's Hall Pavilions
  • Invite Only: No

The Consumer Council will be attending the Disability Exhibition 2014 on 30th and 31st May 2014.  The Disability Exhibition event is Northern Ireland’s largest exhibition for people with disabilities, their families, carers and healthcare professionals.  The event will run from 10am – 4pm in the King’s Hall Pavilions.

This event is FREE for visitors to attend!  Consumer Council staff will be available to members of the public who have any consumer issues in relation to water, energy or transport.

SustainEX

  • Date: 9th April 2014
  • Venue: La Mon Hotel, Belfast
  • Invite Only: No

The Consumer Council is attending the forthcoming SustainEX event which is being held in association with Invest NI. The event is being held on Wednesday 9 March – Thursday 10 March. This event is aimed at businesses and will run from 9am - 6pm.

This event is providing a platform to boost businesses, maximise efficiencies and save businesses money. The Consumer Council will be promoting the water efficiency message to help businesses save money off water bills.

Live and Learn Health Day

  • Date: 30th April 2014
  • Venue: Greenway Women's Centre, Cregagh, Belfast
  • Invite Only: No

The Consumer Council will be attending the Live and Learn Health Day at Greenway Women's Centre on the 30 April 2014 from 11.00am - 2.00pm.  Staff will be available to answers any queries on consumer issues.  Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

Link - staying secure at ATMs

First Trust Bank technical fault - Sat 29 March 2014

27 March 2014

Final Consultation Response on legislative proposals for energy licence modifications and appeals

Slovakian – Slovenský

Minutes of the All Party Working Group on Motor Insurance - 4 February 2014

Oil Price Archive

Reduction in water charges is welcome news for NI businesses and farms says the Consumer Council

25th March 2014

Water Champions Case Studies

Young at Heart Retirement Living Exhibition

  • Date: 24th September 2014
  • Venue: Lagan Valley Island, Lisburn
  • Invite Only: No

The Consumer Council will be attending the Young at Heart Retirement Living Exhibition on the 24 September 2014 and staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

The workshop is aimed at anyone who is retired in Northern Ireland and includes exhibitors relevant to their life style.

Young at Heart Retirement Living Exhibition

  • Date: 28th May 2014
  • Venue: The Enniskillen Hotel, Enniskillen
  • Invite Only: No

The Consumer Council will be attending the Young at Heart Retirement Living Exhibition on the 28 May 2014 and staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

The workshop is aimed at anyone who is retired in Northern Ireland and includes exhibitors relevant to their life style.

4th March 2014

Air and Fuel Duty - Time for a Change - Opinion Piece Aodhan O’Donnell, Interim Chief Executive

20th March 2014

Other

Briefing Papers

Consultations

Forms

Reports

Consumer Publication

Cost of Living

Food

Business

Consumer Skills

Post

Money Affairs

Water

Energy

Transport

City Hotel Derry Gets ‘Water Champion’ Thumbs Up From Consumer Council Following £18k Water Saving

20th March 2014

Managing Money Event

  • Date: 20th March 2014
  • Venue: Strabane Library (Civic Room)
  • Invite Only: No

The Managing Money Event is organised by the Financial Capability Partnership NI.  The event is being held on Thursday 20 March 2014 from 1.00pm – 3.00pm.  Free information and resources will be available to help everyone manage their money.

The event is targeted at all consumers and those who work in the community, voluntary and advice sector; family workers and older people’s representatives; political constituency staff; and social care workers and housing officers.

To book your free place or for more details, contact Olga McGonagle at the Consumer Council on 028 9067 4803 or olga.mcgonagle@consumercouncil.org.uk

Fuel Price Archive

Young at Heart Retirement Living Exhibition

  • Date: 19th March 2014
  • Venue: Aurora Complex, Bangor
  • Invite Only: No

The Consumer Council will be attending the Young at Heart Retirement Living Exhibition on the 19 March 2014 and staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

The workshop is aimed at anyone who is retired in Northern Ireland and includes exhibitors relevant to their life style.

Northern Ireland Consumer Context Ahead of Budget 2014 - Opinion Piece-Aodhan O’Donnell Interim CEO

Shoppers’ Rights Card

Annual Report and Accounts 2012 - 2013

Consumer Concerns - Cost of Living Brief

Membership of the Financial Capability Partnership NI - March 2014

Consumers Concerns - Cost of Living Brief

Annual Report and Accounts 2012 - 2013

18th March 2014

News

Publications

Events

Services & Information

Water Champions

My wife and I are pensioners and have recently been experiencing low water pressure at our home.

I own a small business and back in 2006 I had a water meter fitted at my premises.

C.O.N.S.U.M.E.R.S - Do you know your rights on World Consumer Rights day?

Contact Company

Main Location

Tagalog – TAGALOG

Russian – По-русский

Romanian – Română

Portuguese – Português

Polish – Polski

Mandarin –普通话

Malayalam – ÎÜÏÞ{¢

Lithuanian – Lietuvių

Latvian – Latviski

Hungarian – Magyar

13th March 2014

On World Consumer Rights Day, Do You Know Your Rights From A-Z?

Keelin Kelly

Laura Darragh

Siobhan Rafferty

Member Details

Staff Details

Utility customers with specific needs

Flying abroad this Summer?

Need home heating oil?

Due a visit to the pumps?

On the best electricity or gas tariff?

Got a complaint?