Are you getting the best from your bank account?

Council Minutes - January 2017

16 March 2017

Are you getting the best from your bank account?

The Citizens Advice draft consumer work plan 2017/18

Save on your energy bill

Consumer Parliament

Raise the Issues Most Important to You at NI’s First Consumer Parliament

Consumer Council statement on Ulster Bank branch closures

9th March 2017

Due a visit to the pumps?

Firmus Energy Gas Tariffs to Increase by 12.2%

6th March 2017

SSE Airtricity Gas Tariffs to Increase in Greater Belfast

2nd March 2017

Electricity Price Comparison Table

Are you getting the best from your bank account?

23 February 2017

Consumer Council statement on First Trust Bank Branch Closures

Simply Cheaper

Consultation Response to Utility Regulator’s Draft Forward Work Programme 2017 - 18

Are you getting the best from your bank account?

16th February 2017

Banking Drop In Information Session

  • Date: 31st March 2017
  • Venue: Antrim Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Antrim Library on Friday 31st of March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Banking Drop In Information Session

  • Date: 14th March 2017
  • Venue: Maghera Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Maghera Library on Tuesday 14 March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

9th February 2017

Simply Green

Antrim and Newtownabbey Local Development Plan 2030

Banking Drop In Information Session

  • Date: 10th March 2017
  • Venue: Newtownards Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Newtownards Library on Friday 10 March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Approach Ed Sheeran Tickets at Inflated Prices ‘Gingerly’, Warns Consumer Council

2 February 2017

Consumer Parliament Event

  • Date: 24th March 2017
  • Venue: Spires Conference Centre, Belfast
  • Invite Only: No

Save the date for the Consumer Parliament event on 24 March 2017.

9.30am - 2.30pm

An opportunity to raise and discuss the issues most important to you and have your energy, water, postal, transport and consumer rights queries answered.

Free to attend. Refreshments and lunch will be provided. Special £5 all day parking rate.

Reserve your place – email keelin.kelly@consumercouncil.org.uk

Council Minutes - December 2016

Are you getting the best from your bank account?

Company Going Out of Business Factsheet

26 January 2017

Consultation Response to Mid and East Antrim Borough Council Draft Community Plan

Check You Are Getting the Best Fare Advises Consumer Council

Consultation Response to Utility Regulator Review of Electricity Distribution & Transmission Policy

Consultation Response to the Newry, Mourne & Down Community Plan 2030

Consultation Response to Lisburn & Castlereagh Community Plan 2017 - 2032

Consultation Response to the Ards and North Down Community Plan 2017 - 2032

Sustainability

19 January 2017

Former Open Electric Customers can now switch energy supplier advises Consumer Council

1 Yr Home Elec 4% 24hr

1 Yr Home Elec 8% 24hr

1 Yr Home Elec 10% 24hr

Need home heating oil?

UK Post Scheme & Overseas Letter Post Scheme - update to International Tracked and prohibited goods

Our Service Standards

Consumer Council Response to ABC Draft Community Plan 2017-30

The Postal Consumer Experience

Banking Drop In Information Session

  • Date: 16th February 2017
  • Venue: Castlederg Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Castlederg Library on Thursday 16 February for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

City of Derry Airport Site Visit and Belfast Airport Update on Special Assistance Provision

12 January 2017

Are you getting the best from your bank account?

5th January 2017

Enquiries and Complaints Report 2015 - 2016

29 December 2016

Council Minutes - September 2016

22 December 2016

Flight Disruption Caused By Severe Weather – Your Rights

Delayed and Cancelled Ferry Services – Your Rights

Postal Checklist for Returning Online Purchases

Post Office Network Consultation

Banking Drop In Information Session

  • Date: 24th January 2017
  • Venue: Draperstown Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Draperstown Library on Tuesday 24 January for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Open Electric Ceases Trading

Draft Forward Work Programme Consultation Event

  • Date: 30th January 2017
  • Venue: The Consumer Council, Floor 3 Seatem House, 28-32 Alfred Street, Belfast BT2 8EN
  • Invite Only: No

The Consumer Council is consulting on our Draft Forward Work Programme 2017/18.

Please come along at 2pm and give us your views on our proposed strategic direction and projects.

Read our Draft Forward Work Programme 2017/18

Please RSVP:

Email: siobhan.rafferty@consumercouncil.org.uk

Tel: 90251655

Consumer Council Draft Forward Work Programme 2017/18

Consumers Advised To Plan Around Post Office Industrial Action

15 December 2016

Shoppers in Northern Ireland and the Republic of Ireland face discrimination due to nationality and

Consumers in Control?

Consumer Council advises affected Danske Bank consumers to check that their bank arrangements

Consumer Council encourages consumers to check if they are on the best energy deal

Consumer Council Shortlisted in UK Complaints Handling Awards 2017

8 December 2016

Consumer Council welcomes installation of post box in Dromore

Bill Pay E-Saver Discount

Young at Heart Retirement Living Exhibition : 20th Anniversary Event

  • Date: 24th May 2017
  • Venue: Armagh City Hotel, Friary Road, Armagh
  • Invite Only: No

The Consumer Council will be attending the Young at Heart Retirement Living Exhibition on the 29th March 2017 and staff will be available to members of the public who have any queries on consumer issues, including switching energy supplier. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers. The workshop is aimed at anyone who is retired in Northern Ireland and includes exhibitors relevant to their life style.

Local Consumer ‘Flying High’ After Receiving €250 Compensation

Banking on Change Report

Don’t bag yourself a surprise shopping online this Christmas

Consumers Advised To Plan Around Post Office Industrial Action

01 December 2016

24 November 2016

‘Spot and Stop Scams’ Conference

Spot & Stop Scams

  • Date: 25th November 2016
  • Venue: City Hotel, Derry/Londonderry
  • Invite Only: No

The Consumer Council invites you to a Spot & Stop Scams event, hosted by Mark. H. Durkan MLA on Friday 25 November. 10am - 12pm.

Speakers from the local Crime Prevention team, Derry City & Strabane District, PSNI, Northern Ireland Trading Standards Service and Information Commissioner’s Office will be giving advice and practical tips for businesses and consumers on how to protect yourself and report different types of cyber fraud, telephone/postal scams.

It’s free of charge to attend.

RSVP by Wednesday 23 November to: Simon Cunningham, Consumer Council on telephone: 028 9025 1545  email: Simon.Cunningham@consumercouncil.org.uk

17 November 2016

Consider checking your oil tank advises Consumer Council

A budget isn’t just for Christmas

10 November 2016

3 November 2016

Consumers Advised To Plan Around Post Office Industrial Action

27 October 2016

Choice Housing Energy Week

  • Date: 1st November 2016
  • Venue: Larne, Bangor, Warrenpoint, Lisburn, West Belfast, East Belfast, Londonderry, Strabane & Enniskillen
  • Invite Only: No

It’s Energy Week 2016 and to support this event Choice are holding roadshows all this week to promote energy efficiency and switching of energy suppliers, and to encourage our customers to “make the call” and have a benefits entitlement check carried out.

There will also be updates on our website every day this week along with tips and advice on our Facebook @ChoiceHousing and Twitter @Choice_Housing

Special assistance service improvements for ferry passengers at Larne

Consumer Council welcomes Post Office Ltd decision not to relocate Donaghadee Post Office

20 October 2016