Coca-Cola, IKEA and Sainsbury’s become the latest Consumer Council Water Champions

Consultation Reponse: New Water Legislation August 2014

Make sure your water use goes in one direction during World Water Week says Consumer Council!

Transport Services and the Transport Programme for People with Disabilities - 2014 Review

Integrated Transport Pilot Project: Travel Patterns & Transport Patterns in Cookstown and Dunganon

50+ Seniors Safety Event

  • Date: 9th October 2014
  • Venue: Ballyclare Town Hall
  • Invite Only: No

A 50+ Seniors Safety Event organised by Newtownabbey Policing and Community Safety Partnership. The event is taking place on 8th October in Ballyclare Town Hall and Consumer Council will be present alongside PSNI, NIFRS and Good Morning Newtownabbey who will be speaking at the event. 11.30am-2pm

Need home heating oil?

On the best electricity or gas tariff?

Due a visit to the pumps?

Flying abroad this Summer?

Consumer Council Car Insurance Survey – What’s your cover story?

Car Insurance Survey - What are you paying?

25 August 2014

Supermarket sweep - Consumer Council helps supermarkets get money back on their water bills!

At least 13 Reasons to Shop Around for Petrol and Diesel!

21st August 2014

Annual Report 2013-2014

18 August 2014

Danske Bank Closures – Dungiven and Maghera

Bank Branch Closures Factsheet

CCNI Consultation Response on the Airports Commission Discussion Paper

CCNI Consultation Response on the CAA’s Quality Standards

CCNI Consultation Response to ATOL Standard 6

14th August 2014

Consultation: CMA Strategic Assessment July 2014

National Fraud Initiative 2014-2015

NIAUR Consultation on the Implementation of Energy Supplier Codes of Practice

14 August 2014

Consumer Council responds to decision to relocate Armagh Post Office

Consumer Council responds to Royal Mail’s announcement of new collection arrangements and post boxes

7th August 2014

New Free ATM in Pomeroy

4 August 2014

Council Minutes 11th June 2014

31st July 2014

All wrapped up – NI Consumers to benefit from clearer information on the cost of parcel deliveries

Statement of principles for parcel deliveries

Statement of principles for parcel deliveries

Flight delayed or cancelled because of extraordinary circumstances

Sure Start Parents Week

  • Date: 22nd October 2014
  • Venue: Shankill Leisure Centre
  • Invite Only: No

The Consumer Council will be attending the Shankill Sure Start’s Parent’s Week event on Wednesday 22nd October 2014 from 9am – 1pm. Consumer Council staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for parents and consumers.

28 July 2014

Winter Planning Event for Older People: Avoniel Leisure Centre

  • Date: 6th November 2014
  • Venue: Avoniel Leisure Centre, Avoniel Road, Belfast, BT5 4SF
  • Invite Only: No

The Consumer Council will be attending this event in Avoniel Leisure Centre on Thursday 6th November (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Shaftesbury Community & Recreation Centre

  • Date: 23rd October 2014
  • Venue: Shaftesbury Community & Recreation Centre, 97 Balfour Avenue, Belfast, BT7 2EW
  • Invite Only: No

The Consumer Council will be attending this event in Shaftesbury Community & Recreation Centre on Thursday 23rd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Andersonstown Leisure Centre

  • Date: 14th October 2014
  • Venue: Andersonstown Leisure Centre Andersonstown Road, BT11 9BY
  • Invite Only: No

The Consumer Council will be attending this event in Andersonstown Leisure Centre on Tuesday 14th October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Ballysillan Leisure Centre

  • Date: 2nd October 2014
  • Venue: Ballysillan Leisure Centre, Balysillan Road, BT14 7QP
  • Invite Only: No

The Consumer Council will be attending this event in Ballysillan Leisure Centre on Thursday 2nd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Get protected online with Consumer Council’s Guide to Shopping Safely Online

24th July 2014

Moira Friendship Group

  • Date: 2nd September 2014
  • Venue: St John's Parish Centre, Main Street, Moira, BT67 OLQ
  • Invite Only: No

The Consumer Council will be attending the Moira Friendship Group on the 2 September 2014 and staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

New Improved Consumer Council Oil Survey to help save on fuel bills

Petrol & Diesel Prices

Consumer Council offer water bill help to farms at Clogher Valley & Fermanagh Agricultural Shows!

Consumer Council welcomes CMA focus on Personal Current Account Market

Consumer Council to offer water bill help to farms at the Antrim Agricultural Show!

17th July 2014

Consumer Council and NICVA welcome the FCA’s proposals to cap fees on payday loans

Ferry Travel

14 July 2014

Consumer Council Welcomes Proposal for Easier Comparison of Insurance Premiums

Consumer Council statement re Post Office Limited’s annual results

10th July 2014

Consumer Council Welcomes Publication of Utility Regulator’s Draft Determination on PC15

Don’t let the cost of airport car parking eat into your holiday budget!

Going on holiday? Make your pound ‘£’ travel further!

Travel Money Factsheet

Enquiries and Complaints Report 2013-14

Consumer Council Puts a Record £1/2million Back Into Consumers’ Pockets

7 July 2014

Airport Information Day

  • Date: 21st July 2014
  • Venue: Derry City Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. We will be in Derry City Airport on Monday 21st July from 7.30am-10.30am.

Airport Information Day

  • Date: 9th July 2014
  • Venue: George Best Belfast City Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. We will be in George Best Belfast City Airport on Wednesday 9th July 2014 from 9am-12pm.

Airport Information Day

  • Date: 8th July 2014
  • Venue: Belfast International Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. The first information day will be held at Belfast International Airport on Tuesday 8th July 2014 from 8.30am-12.30pm.

Ferry Travel Podcast

Air Travel Podcast

Up, Upload and Away! New Air Passenger Rights Podcast from the Consumer Council

Consumer Council to offer water bill help to farms at the Castlewellan Agricultural Show

4th July 2014

Consultation: CMA Market Study on Personal Current Accounts

Consultation: Review of Enforcement Decision Making at the financial services regulators

Consumer Council statement on Ulster Bank branch closures

New safeguards introduced to protect electricity and gas consumers

Danske Bank Closure - Holywood

Danske Bank Closure – Shankill

Switching Bank Account Factsheet

30 June 2014

Access to Air Travel Factsheet

Consumer Contracts Regulations Factsheet for Businesses

26 June 2014

26th June 2014

Know Your Rights if Affected by French Air Strikes

24th June 2014

Airline Additional Charges

Insured to Travel?

19th June 2014

Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers

Consumer Council Minutes May 2014

Consumer Council Water Champion Moy Park cock a hoop after making £135,000 saving on its water bill

17th June 2014

16 June 2014

Consumer Council to discuss concerns over proposed relocation of Armagh Post Office

Consumer Council welcomes CMA proposed changes to private motor insurance

Increased Consumer Rights for Northern Ireland consumers