Winter Planning Event for Older People: Avoniel Leisure Centre

  • Date: 6th November 2014
  • Venue: Avoniel Leisure Centre, Avoniel Road, Belfast, BT5 4SF
  • Invite Only: No

The Consumer Council will be attending this event in Avoniel Leisure Centre on Thursday 6th November (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Shaftesbury Community & Recreation Centre

  • Date: 23rd October 2014
  • Venue: Shaftesbury Community & Recreation Centre, 97 Balfour Avenue, Belfast, BT7 2EW
  • Invite Only: No

The Consumer Council will be attending this event in Shaftesbury Community & Recreation Centre on Thursday 23rd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Andersonstown Leisure Centre

  • Date: 14th October 2014
  • Venue: Andersonstown Leisure Centre Andersonstown Road, BT11 9BY
  • Invite Only: No

The Consumer Council will be attending this event in Andersonstown Leisure Centre on Tuesday 14th October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Winter Planning Event for Older People: Ballysillan Leisure Centre

  • Date: 2nd October 2014
  • Venue: Ballysillan Leisure Centre, Balysillan Road, BT14 7QP
  • Invite Only: No

The Consumer Council will be attending this event in Ballysillan Leisure Centre on Thursday 2nd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.

Get protected online with Consumer Council’s Guide to Shopping Safely Online

Moira Friendship Group

  • Date: 2nd September 2014
  • Venue: St John's Parish Centre, Main Street, Moira, BT67 OLQ
  • Invite Only: No

The Consumer Council will be attending the Moira Friendship Group on the 2 September 2014 and staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.

New Improved Consumer Council Oil Survey to help save on fuel bills

Petrol & Diesel Prices

Consumer Council offer water bill help to farms at Clogher Valley & Fermanagh Agricultural Shows!

Consumer Council welcomes CMA focus on Personal Current Account Market

Consumer Council to offer water bill help to farms at the Antrim Agricultural Show!

17th July 2014

Consumer Council and NICVA welcome the FCA’s proposals to cap fees on payday loans

Ferry Travel

14 July 2014

Consumer Council Welcomes Proposal for Easier Comparison of Insurance Premiums

Consumer Council statement re Post Office Limited’s annual results

10th July 2014

Consumer Council Welcomes Publication of Utility Regulator’s Draft Determination on PC15

Don’t let the cost of airport car parking eat into your holiday budget!

Going on holiday? Make your pound ‘£’ travel further!

Travel Money Factsheet

Enquiries and Complaints Report 2013-14

Consumer Council Puts a Record £1/2million Back Into Consumers’ Pockets

7 July 2014

Airport Information Day

  • Date: 21st July 2014
  • Venue: Derry City Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. We will be in Derry City Airport on Monday 21st July from 7.30am-10.30am.

Airport Information Day

  • Date: 9th July 2014
  • Venue: George Best Belfast City Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. We will be in George Best Belfast City Airport on Wednesday 9th July 2014 from 9am-12pm.

Airport Information Day

  • Date: 8th July 2014
  • Venue: Belfast International Airport
  • Invite Only: No

Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong. The first information day will be held at Belfast International Airport on Tuesday 8th July 2014 from 8.30am-12.30pm.

Ferry Travel Podcast

Air Travel Podcast

Up, Upload and Away! New Air Passenger Rights Podcast from the Consumer Council

Consumer Council to offer water bill help to farms at the Castlewellan Agricultural Show

4th July 2014

Consultation: CMA Market Study on Personal Current Accounts

Consultation: Review of Enforcement Decision Making at the financial services regulators

Consumer Council statement on Ulster Bank branch closures

New safeguards introduced to protect electricity and gas consumers

Danske Bank Closure - Holywood

Danske Bank Closure – Shankill

Switching Bank Account Factsheet

30 June 2014

Access to Air Travel Factsheet

Consumer Contracts Regulations Factsheet for Businesses

26 June 2014

26th June 2014

Know Your Rights if Affected by French Air Strikes

24th June 2014

Airline Additional Charges

Bank Branch Closures Factsheet

Insured to Travel?

19th June 2014

Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers

Consumer Council Minutes May 2014

Consumer Council Water Champion Moy Park cock a hoop after making £135,000 saving on its water bill

17th June 2014

16 June 2014

Consumer Council to discuss concerns over proposed relocation of Armagh Post Office

Consumer Council welcomes CMA proposed changes to private motor insurance

Increased Consumer Rights for Northern Ireland consumers

Statement – Consumer Council reaction to 9-week suspension of United Airlines (Newark) flight

Your Guide to Shopping Safely Online

Consumer Contracts Regulations 2013 Factsheet

12th June 2014

Consultation Response - ADR Directive

Consumer Council & NICVA welcome provisional findings of the CMA payday lending market investigation

Access to Air and Ferry Travel

Financial Services and the Free Movement of Capital Consumer Council Response to the call for eviden

10th June 2014

Banking Standards Review

9 June 2014

Consumer Council Statement on outcome of Ministerial Review

5th June 2014

Response to the NIAUR Consultation on NIE’s Payment Security Policy

3rd June 2014

Consultation Response on CMA Market Study on Personal Current Accounts

2 June 2014

Belfast Carers Information Fair

  • Date: 12th June 2014
  • Venue: BCM, Grosvenor House, 5 Glengall Street, Belfast BT12 5AD
  • Invite Only: No

Consumer Council staff will be on hand at the Carers Information Fair on Thursday 12 June from 10am - 12pm, with information and advice on consumer issues, particularly the rights of passengers with a disability or reduced mobility when travelling by air or sea. We hope to see you there.

29th May 2014

Farms - make every drop count for maximum savings on water bills!

Active Ageing Strategy Consultation Response

Travel Insurance Factsheet

27th May 2014

26 May 2014

Gifts and Hospitality Register as at April 2014

Royal Mail Revenue Growth Should Reduce Risk of Further Stamp Price Increases, Says Consumer Council

22nd May 2014

Forward Work Programme 2014-15 For Combined Energy, Water and Transport

Forward Work Programme 2012-13 For Combined Energy, Water and Transport

Comment on draft Forward Work Plan

20th May 2014

Fuel Archive

19 May 2014

Fermanagh County Show

  • Date: 5th August 2014
  • Venue: Exhibition & Auction Centre, Old Tempo Road, Lackaboy, Enniskillen
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Fermanagh County Show on Tuesday 5 – Wednesday 6 July.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Clogher Valley Show

  • Date: 30th July 2014
  • Venue: Knockmany Road Augher
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Clogher Valley Show on Wednesday 30 July.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Antrim Agricultural Show

  • Date: 26th July 2014
  • Venue: Shane's Castle Estate
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Antrim Agricultural Show on Saturday 26 July.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Castlewellan Agricultural Show

  • Date: 19th July 2014
  • Venue: Castlewellan Forest Park
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Castlewellan Agricultural Show on Saturday 19 July.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Armagh Agricultural Show

  • Date: 14th June 2014
  • Venue: Gosford Forest Park
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Armagh Agricultural Show on Saturday 14 June.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Ballymoney Agricultural Show

  • Date: 6th June 2014
  • Venue: Ballymoney Showgrounds
  • Invite Only: No

Consumer Council looks forward to meeting show-goers at the Ballymoney Agricultural Show on Friday 6 – Saturday 7 June.

This is one of a number of shows we will be attending during the summer. Consumer Council staff will be available to members of the public who have any queries on consumer issues, including how to get the best deals on water and energy bills. We'll also have advice on how to enter our 'Water Champion's Award' scheme.

Anyone attending the shows is welcome to drop by the Consumer Council’s stand for free advice. Those who are not able to attend can find the information on www.consumercouncil.org.uk/water or by contacting the Consumer Council on 0800 121 6022 or on Facebook and Twitter.

Consumer Council Commends Royal Mail’s NI Performance

15th May 2014