25 June 2015
Annual Report & Accounts 2014-15
Northern Ireland must be guaranteed access to Heathrow
18 June 2015
Top travel complaints unveiled
Consultation Response to Royal Mail’s Overseas Letter Post Scheme - Improving Claim Process
Online Delivery Restrictions for Northern Ireland Consumers
22 June 2015
11 June 2015
Plane Facts - Your Essential Guide to Air Travel
We want your views!
Due a visit to the pumps?
Need home heating oil?
On the best electricity or gas tariff?
Flying this summer?
15 June 2015
8 June 2015
4 June 2015
Stamp out postal problems
Your Local Post Office
Making a Postal Complaint
Airline Additional Charges
1 June 2015
I keep receiving sales calls and visits from an energy company hassling me to switch
I am a business owner and I was paying more on my water bills than I should have been
Consultation: Citizens Advice Consumer Codes 2015 review consultation
Hughes Mushrooms becomes a ‘Water Champion’
25 May 2015
28th May 2015
We are moving!
Mash Direct becomes a Water Champion
21st may 2015
18 May 2015
Petrol & Diesel Prices
Consultation Response: Extension to programme and reallocation of costs between customer groups
14th May 2015
Consultation: Response to NIAUR consultation on the SONI 2015 - 2020 price control
Consultation: CFD Implementation in NI – Strategic Issues Discussion Paper
Consumer Council to attend Balmoral Show to raise awareness of energy and water issues
11 May 2015
Dementia Awareness Week Fair
- Date: 19th May 2015
- Venue: Carrickfergus Town Hall
- Invite Only: No
The Consumer Council will be at the Dementia Awareness Week Fair on Tuesday 19 May 2015. Our staff will be available to members of the public who have queries in relation water, energy and transport issues. Consumers will also have the chance to take away various leaflets packed full of useful information.
Consumer Council Chief Executive
7th May 2015
04 May 2015
Translink must improve bus services as customer satisfaction falls
30th April 2015
27 April 2015
23rd April 2015
Consultation Response: Ofcom’s Stakeholder views on Postal Complaint Handling and Redress
20 April 2015
Factsheet on the closure of S&R Electrical Ltd
16th April 2015
13 April 2015
Belmore Court and Motel saves bucket loads by becoming a Water Champion!
9 April 2015
Consultation Response: Proposed licence modification to implement the Energy Efficiency Directive
06 April 2015
2nd April 2015
Consultation Response:Utility Regulator’s REMM Framework
30 March 2015
Consumer Council statement on NI Water Tariff Increase
26th March 2015
23 March 2015
Consumer Council response to CAA Announcement
19th March 2015
16 March 2015
Make your voice heard on Translink Ulsterbus service reductions
Consumer Council welcomes NIAC Report but NI Banks need to do more for their customers
World Consumer Rights Day takes a look at food!
Response to findings of BIS Select Committee’s report into postal services sector & USO
12th March 2015
Post Office services restored to Castlecaulfield consumers
Balmoral Show 2015
- Date: 15th May 2015
- Venue: Balmoral Park, Maze Long Kesh, Lisburn
- Invite Only: No
The Consumer Council will be at the Balmoral Show from Wednesday 13th to Friday 15th May 2015. Our staff will be available to members of the public who have queries on water and energy issues. You will also have the chance to take away various leaflets packed full of useful information for agricultural businesses and general consumers. Our stand will be part of the Sustainable Village. 'Snap and Win' Competition Enter our competition to win either a 500 litre fill of home heating oil or a tablet. Runner up prizes also up for grabs. How to enter: Talk a selfie and upload the pic to our Facebook Wall or hashtag #CCNISelfie on Twitter or fill in an entry form. Terms and conditions apply. Only one entry per person. Closing date is Friday 15 May 2015. Winner announced before 29 May 2015. Entrants must be 18 years old. No cash equivalent. Judges decision is final and no correspondence will be taken into account.
Information Event for Older People - Ulster Museum
- Date: 5th May 2015
- Venue: The Ulster Museum, Botanic Gardens, Belfast, County Antrim BT9 5AB
- Invite Only: No
The Consumer Council will be present at an 'Information Event for Older People' at The Ulster Museum on Tuesday 5th May 2015 from 10.30am until 2pm. Consumer Council staff will be present to speak to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.
Information Event for Older People - Shankill Leisure Centre
- Date: 23rd April 2015
- Venue: Shankill Leisure Centre, 100 Shankill Road, Belfast, County Antrim BT13 2BD
- Invite Only: No
The Consumer Council will be present at an 'Information Event for Older People' at Shankill Leisure Centre on Thursday 23rd April 2015 from 10.30am until 2pm. Consumer Council staff will be present to speak to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.