Consumer Council Comments on Latest Public Transport Results

13 April 2017

Contactless Payments Factsheet

Consumer Council Launches New Current Account Comparison Resource

Save on your energy bill

Need home heating oil?

Got a Complaint?

Flying this easter?

Consultation Response to the Programme for Government

Energy Theft Code of Practice

6th April 2017

Electricity Pay As You Go - 14.25p

1 Yr Home Elec 1% 24 hr

1 Yr Home Elec 2% 24 hr

1 Yr Home Elec 5% 24 Hr

1 Yr Home Elec 7% 24hr

Personal Banking Guide

The Consumer Advocacy Bodies response to Ofcom’s Review of the Regulation of Royal Mail

Changes to Power NI electricity tariffs for small businesses

Consumer Council Response to the Children and Young People’s Strategy 2017-2027 Consultation

Applications by Gas Licence Holders for the Grant of Necessary Wayleaves

Banking Drop In Information Session

  • Date: 6th April 2017
  • Venue: Belleek Stepping Stones Centre
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Belleek Stepping Stones Centre on Thursday 6th of April for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Banking Drop In Information Session

  • Date: 6th April 2017
  • Venue: Enniskillen Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Enniskillen Library on Thursday 6th April for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

30th March

27th March 2017

Are you getting the best from your bank account?

23 March 2017

Council Minutes - January 2017

20th March 2017

16 March 2017

Are you getting the best from your bank account?

The Citizens Advice draft consumer work plan 2017/18

13th March 2017

Consumer Parliament

Raise the Issues Most Important to You at NI’s First Consumer Parliament

Consumer Council statement on Ulster Bank branch closures

9th March 2017

Firmus Energy Gas Tariffs to Increase by 12.2%

6th March 2017

SSE Airtricity Gas Tariffs to Increase in Greater Belfast

2nd March 2017

Electricity Price Comparison Table

Are you getting the best from your bank account?

23 February 2017

Consumer Council statement on First Trust Bank Branch Closures

Simply Cheaper

Consultation Response to Utility Regulator’s Draft Forward Work Programme 2017 - 18

Are you getting the best from your bank account?

16th February 2017

Banking Drop In Information Session

  • Date: 31st March 2017
  • Venue: Antrim Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Antrim Library on Friday 31st of March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Banking Drop In Information Session

  • Date: 14th March 2017
  • Venue: Maghera Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Maghera Library on Tuesday 14 March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

9th February 2017

Simply Green

Antrim and Newtownabbey Local Development Plan 2030

Banking Drop In Information Session

  • Date: 10th March 2017
  • Venue: Newtownards Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Newtownards Library on Friday 10 March for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Approach Ed Sheeran Tickets at Inflated Prices ‘Gingerly’, Warns Consumer Council

2 February 2017

Consumer Parliament Event

  • Date: 24th March 2017
  • Venue: Spires Conference Centre, Belfast
  • Invite Only: No

Save the date for the Consumer Parliament event on 24 March 2017.

9.30am - 2.30pm

An opportunity to raise and discuss the issues most important to you and have your energy, water, postal, transport and consumer rights queries answered.

Free to attend. Refreshments and lunch will be provided. Special £5 all day parking rate.

Reserve your place – email keelin.kelly@consumercouncil.org.uk

Council Minutes - December 2016

Are you getting the best from your bank account?

Company Going Out of Business Factsheet

26 January 2017

Consultation Response to Mid and East Antrim Borough Council Draft Community Plan

Check You Are Getting the Best Fare Advises Consumer Council

Consultation Response to Utility Regulator Review of Electricity Distribution & Transmission Policy

Consultation Response to the Newry, Mourne & Down Community Plan 2030

Consultation Response to Lisburn & Castlereagh Community Plan 2017 - 2032

Consultation Response to the Ards and North Down Community Plan 2017 - 2032

Sustainability

19 January 2017

Former Open Electric Customers can now switch energy supplier advises Consumer Council

1 Yr Home Elec 4% 24hr

1 Yr Home Elec 8% 24hr

1 Yr Home Elec 10% 24hr

UK Post Scheme & Overseas Letter Post Scheme - update to International Tracked and prohibited goods

Our Service Standards

Consumer Council Response to ABC Draft Community Plan 2017-30

The Postal Consumer Experience

Banking Drop In Information Session

  • Date: 16th February 2017
  • Venue: Castlederg Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Castlederg Library on Thursday 16 February for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

City of Derry Airport Site Visit and Belfast Airport Update on Special Assistance Provision

12 January 2017

Are you getting the best from your bank account?

5th January 2017

Enquiries and Complaints Report 2015 - 2016

29 December 2016

Council Minutes - September 2016

22 December 2016

Flight Disruption Caused By Severe Weather – Your Rights

Delayed and Cancelled Ferry Services – Your Rights

Postal Checklist for Returning Online Purchases

Post Office Network Consultation

Banking Drop In Information Session

  • Date: 24th January 2017
  • Venue: Draperstown Library
  • Invite Only: No

The Consumer Council is running a Banking Drop In Information Session event in Draperstown Library on Tuesday 24 January for local consumers who have been affected by recent bank branch closures in the area.

Staff from the Consumer Council will provide information about managing their bank account, switching, making payments, banking safely as well as answering any queries.

Open Electric Ceases Trading

Draft Forward Work Programme Consultation Event

  • Date: 30th January 2017
  • Venue: The Consumer Council, Floor 3 Seatem House, 28-32 Alfred Street, Belfast BT2 8EN
  • Invite Only: No

The Consumer Council is consulting on our Draft Forward Work Programme 2017/18.

Please come along at 2pm and give us your views on our proposed strategic direction and projects.

Read our Draft Forward Work Programme 2017/18

Please RSVP:

Email: siobhan.rafferty@consumercouncil.org.uk

Tel: 90251655

Consumer Council Draft Forward Work Programme 2017/18

Consumers Advised To Plan Around Post Office Industrial Action

15 December 2016

Shoppers in Northern Ireland and the Republic of Ireland face discrimination due to nationality and

Consumers in Control?

Consumer Council advises affected Danske Bank consumers to check that their bank arrangements