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Utility customers with specific needs
(76.2KB PDF document)
16 April 2013Electricity, gas and water suppliers in Northern Ireland offer a range of free additional services for older consumers or those with specific needs. -
Preparing for an electricity blackout and what to do if the lights go out
(32.8KB PDF document)
22 March 2013Information on preparing for an electricity blackout and what to do if the lights go out. -
Weather the Winter
(342.0KB PDF document)
21 March 2013A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need. -
SWITCH ON- Switching domestic natural gas supplier
(541.8KB PDF document)
1 March 2013A series of guides for energy users- Switching domestic natural gas supplier -
SWITCH ON- Switching Domestic Electricity Supplier
(663.8KB PDF document)
1 March 2013A range of guides for energy users- switching domestic electricity supplier -
Draft Forward Work Programme 2013-14 - Energy, Water, Transport
(404.3KB PDF document)
1 March 2013Draft Forward Work Programme for Energy, Water and Transport 1 April 2013 to 31 March 2014. -
SWITCH ON: Home Heating Oil
(282.1KB PDF document)
1 March 2013 -
SWITCH ON: Energy Information for Older People
(197.1KB PDF document)
1 March 2013 -
The New Year Diet campaign - week 2 - energy bills
(453.6KB OCX document)
14 January 2013 -
Consultation on the Fundamental Review of the Regulation of the Regulation of Houses in Multiple Occupation (HMO) in Northern Ireland
(36.7KB PDF document)
8 August 2012Energy efficiency With fuel poverty levels in NI at 44 per cent, it is important that the NI Executive works to tackle the three main causes of fuel poverty: 1. Energy efficiency; 2. Energy prices; and 3. Household income The Department has lead res -
Re: PTL and BGTL Operating Expenditure Review 2011/12-
(57.3KB PDF document)
30 July 2012The Consumer Council welcomes the opportunity to respond to this consultation. The Consumer Council is an independent consumer organisation set up in legislation to safeguard the interests of Northern Ireland consumers, particularly the vulnerable and -
BGE (NI) (NI) Ltd Price Control Review 2012-17 Initial
(80.0KB PDF document)
6 July 2012With fuel poverty levels in Northern Ireland at 44 per cent, many households are struggling to adequately heat their home, it is important that the regulatory structures aim to protect consumers and minimise the cost of energy to consumers. In dealing -
Response to Consultation – DSD Audit of Inequalities and Action
(73.9KB PDF document)
6 July 2012The latest official figures from 2009 set fuel poverty levels in NI at 44 per cent, one of the highest levels of fuel poverty in Northern Europe and the highest compared to GB and ROI as shown in table one. Since then energy prices 0800 121 6022 · 028 -
Consumer Council Response to NIAUR’s Discussion Paper on Gas Network
(107.3KB PDF document)
6 July 2012The Consumer Council (CCNI) recognises the real benefits that gas currently provides to consumers in terms of costs, energy efficiency, payment methods and ease of use. With the high level of fuel poverty and significant increases in the price of home -
Customers Experience of Natural Gas In Northern Ireland
(727.4KB PDF document)
5 July 2012Northern Ireland (NI) has had experience of natural gas for 16 years. Today there are many people who believe that it can provide a stepping stone to a carbon free renewable energy industry at a price that is affordable to consumers. With such high ex
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