The Energy section works with gas suppliers, the Utility Regulator and Government to make sure they are doing everything they can to provide competitive energy services which are fair, affordable and value for money. We empower consumers by providing up to date, impartial information and advice and handle complaints on behalf of consumers who have been unable to resolve problems directly with their gas supplier.
Current situation
The natural gas industry has now become well established in Northern Ireland, especially in the Greater Belfast area, since completion of the undersea pipeline between Scotland and Northern Ireland (SNIP).
60 per cent of Northern Ireland’s conventional electricity generation is provided by the gas-fired power stations of Ballylumford and Coolkeeragh power stations. Electricity power generation currently utilises around 65 per cent of all gas imported to Northern Ireland, with the remainder used for business and domestic consumers.
Domestic Gas Market
The domestic natural gas market in Greater Belfast and Larne is now open to competition. There are two natural gas suppliers in these areas, Phoenix Supply and firmus energy. This means domestic customers can shop around for their natural gas. By switching to a new gas supplier, you may save money and receive a better service.
The Consumer Council has produced a simple leaflet to explain how to switch domestic gas supplier in Greater Belfast and Larne. Click here to download the leaflet or contact the Consumer Council on our freephone number 0800 121 6022 to request a copy.
You can compare the domestic gas suppliers in Greater Belfast and Larne by using our domestic natural gas price tool and service comparison table. Click here to dowload it. They compare the cost of gas between Phoenix Supply and firmus energy and the different terms and conditions that each offer.
Firmus energy also supply natural gas in Antrim, Armagh, Banbridge, Craigavon, Newry, Ballymena, Ballymoney, Coleraine, Limavady and Derry. Customers in these areas currently have no choice of gas supplier.
Business Gas Market
If your business is based in the Greater Belfast or Larne areas you have a choice of natural gas suppliers. Firmus energy, Phoenix Supply and VAYU supply gas in these areas. See useful contact details section for more information.
Firmus energy also supply natural gas to businesses inAntrim, Armagh, Banbridge, Craigavon, Newry, Ballymena, Ballymoney, Coleraine, Limavady and Derry. Businesses in these areas currently have no choice of gas supplier.
For more information about availability in your area please check the individual supplier websites.
Connecting your gas supply
If you want to connect to Natural Gas please contact the relevant gas distribution company to see if they operate in your street:
For Greater Belfast and Larne – contact Phoenix Natural Gas on: 08454 55 55 55
For Antrim, Armagh, Banbridge, Craigavon, Newry, Ballymena, Ballymoney, Coleraine, Limavady and Derry – contact firmus energy on: 08456 08 00 88.
Useful contact details
firmus energy
Kilbegs Business Park
Antrim, BT41 4NN
Tel: 08456 08 00 88
Email: furtherinfo@firmusenergy.co.uk
www.firmusenergy.co.uk
Phoenix Supply
197 Airport Road West
Belfast, BT3 9ED
Tel: 0845 900 5253
E-mail: info@phoenixsupplyni.com
www.phoenixsupplyni.com
VAYU
Tel: 028 9043 6994
E-mail: switch@vayu.ie
www.vayu.ie
