The Consumer Council Electricity

Electricity

 

The Energy section works with electricity suppliers, the Utility Regulator and Government to make sure they are doing everything they can to provide competitive energy services which are fair, affordable and value for money. We empower consumers by providing up to date, impartial information and advice and handle complaints on behalf of consumers who have been unable to resolve problems directly with their electricity supplier.

 

Current situation

Compare the price of electricity

Useful contacts

Strategic energy framework

 

Current situation

As of the 1 June 2010, domestic consumers have been able to choose their electricity supplier. There are currently four suppliers operating in the domestic market. For more information on how to switch supplier, please download our Switching leaflet by clicking here.

 

Compare the price of electricity

Click here to download the Consumer Council's electricity price comparison tool. It compares the cost of electricity across all the suppliers.

 

Useful contacts

Power NI
120 Malone Road,
Belfast, BT9 5HT
Telephone: 08457 455455
Email:  home@powerni.co.uk
www.powerni.co.uk

Airtricity

2nd Floor,
83-85 Great Victoria Street
Belfast
BT2 7AF

Sales: 0845 603 4444
Customer Service: 0845 601 9093
Main reception: 028 9043 7470
Website: www.airtricity.com

Budget Energy

Energy House

30-32 Ballinska Road,

Springtown Industrial Estate,

Derry,

Northern Ireland,

BT48 0LY

Telephone: 0800 012 1177

Email: info@budgetenergy.co.uk

Website: www.budgetenergy.co.uk

Electric Ireland

Forsyth House
Cromac Square
Belfast
BT2 8LA

Phone: LoCall 0845 600 5335
Email: customerservice@electricireland.com
Web: www.electricireland.com

Strategic energy framework

We are working closely with DETI (www.deti.gov.uk) to ensure that the consumer voice is at the heart of its Strategic Energy Framework Review taking place this year. We are working towards 20% energy saving of EU energy consumption by 2020. Northern Ireland also has an objective to increase the amount of electricity from renewable sources to 40% by 2020.

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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