Youth Sector

More pocket money and the prevalence of part-time jobs have increased young peoples' spending power. Young people are bombarded with advertising for products including fashion, music, games, toiletries and cosmetics, mobile phones and sports gear… the list goes on. But what happens if there is a problem?

Only one in ten 16-17 year olds feel knowledgeable about their consumer rights
Three out of five feel embarrassed about having to make a complaint
Six out of ten children and young people felt they have been ripped off in the past when they have bought something

It is essential that young people are aware of their consumer rights and feel confident and assured to be able to express them.