Lesson Plans and Activities
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Lesson Plans - Topic: Consumer Rights and Responsibilities
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Being Healthy and Happy, laying the foundations
GCCNI - primary 2 the cost of leisure final.doc
Size: 189 K
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Consumer Decision Clothing
Consumer Decision Clothing 1c.doc
Size: 146 K
These activities will help pupils understand the wider consequences of the clothes they choose to buy. Where clothes come from, how they are produced and by whom, and what the potential impact of this is on the individual consumer, others in the world and their environment.
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Consumer Decision Making : Making Choices
Consumer Decisions Making Choices 1a.doc
Size: 126 K
This lesson starts by examining how we make choices and then looks broadly at how changes in the way we consume mean we have become global consumers, with goods arriving from across the world. The activities are designed to raise pupils' awareness of how even simple consumer decisions can impact on others, by providing an introduction to the concept of fair trade.
This lesson can lead into more detailed exploration of fair trade issues using the contexts of clothing or toys; efficient use of resources using the context of energy consumption and the true cost of transporting goods across the globe by looking at food and food miles. See lessons 1b, 1c, 1d and 1e.
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Consumer Decisions Energy
Consumer Decisions Energy 1e.doc
Size: 128 K
These activities will help pupils understand the wider consequences of energy consumption, by looking at where our energy comes from, how we use the various forms of energy and the relative costs. It examines what the potential impact of our energy consumption is on the individual consumer, other people in the world and the environment.
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Consumer Decisions: Global Food
Consumer Decisions Global Food 1b.doc
Size: 427 K
These activities will help pupils understand the consequences of their food choices in the context of the world food market. It looks at where foods come from, how food reaches our plates and the potential impact of our food choices on the individual consumer, people in other countries and the environment.
These activities link from 'Consumer Decisions – Making Choices' by offering more focussed extension activities
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Consumer Protection
Consumer Protection1.doc
Size: 705 K
A Year 11 GCSE Business Studies Lesson Plan - To introduce and develop a knowledge and understanding of the concept of consumer protection in relation to the product element of the marketing mix and the organisations involved in supporting and enforcing consumer protection legislation.
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Consumer Rights - Internet Activity
Consumer Rights - Internet Activity.doc
Size: 401 K
This set of activities requires Internet access. As well as developing skills in using the Internet the lesson aims to encourage pupils to identify the key facts from a website. The lesson is used as a revision exercise or as a summary of previous work on a range of consumer issues. (Year 11)
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Consumer Rights and Responsibilities
Sales of Goods Act.doc
Size: 122 K
A lesson plan for GCSE Home Economics and Business Studies students. Using a range of resources this lesson helps pupils develop an understanding of the Sales Of Goods Act. The activities allow pupils to put into practice their knowledge of this law by identifying ways in which the Act can be broken and then carrying out customer and supplier role-plays. Using further resources the lesson also allows students to practice drafting a complaints letter. (Year 11)
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Consumer Rights and Responsibilities - The impact on consumer and business Parts 1&2
GCCNI - post pri 3 Consumer behaviour final.doc
Size: 110 K
By exploring this relationship students will re-visit and evaluate a range of issues; their rights as a consumer as well as their responsibility to make informed choices; their ability to seek redress/satisfaction; an understanding of the needs of producers and sellers; how advertising and information are used; how the way we shop has brought about changes in the way we are protected as consumers and how exercising our consumer influence can in turn impact on the quality of goods and services on offer. This is a research project with the guidance below providing a simple framework for pupils to use to research different elements of the consumer and producer relationship. (Key Stage 4/ A Level)
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Consumer Rights and Responsibilities – The relationship between producer and consumer in a changing market place
Consumer Rights and Responsibilities.doc
Size: 85 K
A Key Stage 4 lesson Plan. By exploring this relationship students will re-visit and evaluate a range of issues; their rights as a consumer as well as their responsibility to make informed choices; their ability to seek redress/satisfaction; an understanding of the needs of producers and sellers; how advertising and information are used; how the way we shop has brought about changes in the way we are protected as consumers and how exercising our consumer influence can in turn impact on the quality of goods and services on offer.
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Consumers R Us - Web Quest
Web quest.doc
Size: 107 K
This structured activity helps students to find information regarding consumer rights and responsibilities from a range of websites.
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Customer Care and Satisfaction
Lesson Plan 1 -Customer care and satisfaction.doc
Size: bytes
These activities draw on the students own consumer experiences to explore how good customer service impacts on both the consumer and retailer. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials. This lesson could also be used in relation to work experience activities and part-time jobs.
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Effective Communication – Making Connections
Effective Communication.doc
Size: 72 K
This set of simple activities is designed to introduce pupils to the world of communications; how we communicate, the services available to help us to communicate and why it is important to be able to communicate effectively as a consumer. (Key Stage 2)
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Financial matters
Financial Matters.doc
Size: 874 K
These activities are linked by a central theme of making the best use of our money. Each section can be used as a stand-alone lesson or used together as part of a module on preparation for adult life.
The activities look at:
Saving for the future
Looking after your money
Buying household services
These activities would offer further extension activities to existing lesson plans 'My financial future – what do I want to do and what do I need to do it?' and 'Managing my money – what's out there to help me?'
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Food Choices
Food Choices.doc
Size: 163 K
These activities are designed to extend pupils understanding of the consequences of their food choices in the context of the world food market. It provides opportunities to look at where and why certain crops are grown. Examine the impact of consumer demand for out of season products, for suppliers, local and global producers.
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Know your consumer rights
Lesson Plan 3- Know your consumer rights.doc
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These activities build on the ‘Reasons to complain’ lesson plan. Students explore basic consumer rights and responsibilities, look at what the law states and what this means in terms of our individual consumer entitlement. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials.
Aims:
- To increase students awareness of their consumer rights
- To examine specific consumer rights in relation to the purchase of goods and services
- To appreciate that consumers have rights as well as responsibilities
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Making a complaint
Lesson Plan 2 -Making a complaint (1,2,3).doc
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These three linked lesson plans consist of a series of activities, which build on the ‘Reasons to complain’ and ‘Know your consumer rights’ lesson plans in this section. They are based around a central activity of making a complaint.
The activities look at:
1. How to complain effectively
2. Complaining about goods
3. Complaining about services
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Raising Consumer Awareness and Skills
Consumer Awareness.doc
Size: 85 K
This lesson plan can be used for students aged 14/15 across a range of subjects. It is designed to make students more aware of their needs and wants as consumers, how to complain effectively and to establish understanding of consumers rights under the Sale of Goods Act, 1979.
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Reasons to complain
Lesson Plan 4- Reasons to complain.doc
Size: bytes
These activities use the student’s own experiences of purchasing goods and services to explore how things might go wrong for consumers. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials.
Aims:
- To examine a range consumer experiences
- To increase students awareness of their consumer responsibilities
- To appreciate that consumers have rights as well as responsibilities
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Recycling
Recycling.doc
Size: 194 K
These activities are designed to get students thinking about the issues around recycling and waste. Looking at the types and levels of packaging, it will allow them to consider how consumers can make a difference to the amount of rubbish currently going into landfill sites. It could be linked to living independently, and our individual responsibility in disposing of waste.
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Safe Internet Shopping
GCCNI - post pri 2 Internet shopping final.doc
Size: 111 K
These activities will help to contextualise learning around the use of the Internet. Allowing teachers and students to explore consumer issues around the whole area of purchasing on the Internet and the impact on consumers. The activities link well with GCCNI's recent Buying Online report. (See resource section) (Key Stage 4)
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Sustainable Consumption 2. - … It’s all in the presentation…
Sustainable Consumption2.doc
Size: 76 K
These activities use the context of product packaging to explore how we are influenced as consumers by presentation. (See activity The Power of advertising also). It introduces pupils to consumer rights in terms of labelling legislation in place to protect consumers but also to the wider impact of our decision to choose certain products over others. (Key Stage 3)
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What is a Consumer?
What is a consumer.doc
Size: 90 K
A year 8 lesson plan that allows consumers to define the term consumer, identify a range of goods and services used by consumers and compare range of retail outlets.
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This lesson is designed to get the children to think about what it means to be healthy and how diet and lifestyle can contribute to whether we are healthy or unhealthy and how this may effect us now or later. It also links with 'Being a Healthy Consumer'– Food Choice lesson and Consumer Influence – the Local Leisure Centre. (Key Stage 2)