Lesson Plans and Activities
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Lesson Plans - Topic: Citizenship
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Consumer Decision Making : Making Choices
Consumer Decisions Making Choices 1a.doc
Size: 126 K
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Consumer Decisions Energy
Consumer Decisions Energy 1e.doc
Size: 128 K
These activities will help pupils understand the wider consequences of energy consumption, by looking at where our energy comes from, how we use the various forms of energy and the relative costs. It examines what the potential impact of our energy consumption is on the individual consumer, other people in the world and the environment.
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Consumer Decisions: Global Food
Consumer Decisions Global Food 1b.doc
Size: 427 K
These activities will help pupils understand the consequences of their food choices in the context of the world food market. It looks at where foods come from, how food reaches our plates and the potential impact of our food choices on the individual consumer, people in other countries and the environment.
These activities link from 'Consumer Decisions – Making Choices' by offering more focussed extension activities
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Consumer responsibility
Consumer Responsibility.doc
Size: 129 K
This series of activities are designed to introduce pupils to thinking about their local community and use contexts such as litter, vandalism and graffiti to explore how individual, family and community behaviour can impact on quality of life.
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Customer Care and Satisfaction
Lesson Plan 1 -Customer care and satisfaction.doc
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These activities draw on the students own consumer experiences to explore how good customer service impacts on both the consumer and retailer. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials. This lesson could also be used in relation to work experience activities and part-time jobs.
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How do businesses behave?
GCCNI - post pri 1 Bus and Ethics final.doc
Size: 87 K
This activity provides and introduction for students to understand the complexity involved in the decisions businesses need to make. These issues often arise when business needs to balance the needs of various groups such as their employees, consumers and often the demands of government in areas such as the environment. This series of activities could not cover all syllabus content but is intended to provide a starting point for this topic area.
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Know your consumer rights
Lesson Plan 3- Know your consumer rights.doc
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These activities build on the ‘Reasons to complain’ lesson plan. Students explore basic consumer rights and responsibilities, look at what the law states and what this means in terms of our individual consumer entitlement. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials.
Aims:
- To increase students awareness of their consumer rights
- To examine specific consumer rights in relation to the purchase of goods and services
- To appreciate that consumers have rights as well as responsibilities
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Making a complaint
Lesson Plan 2 -Making a complaint (1,2,3).doc
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These three linked lesson plans consist of a series of activities, which build on the ‘Reasons to complain’ and ‘Know your consumer rights’ lesson plans in this section. They are based around a central activity of making a complaint.
The activities look at:
1. How to complain effectively
2. Complaining about goods
3. Complaining about services
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Reasons to complain
Lesson Plan 4- Reasons to complain.doc
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These activities use the student’s own experiences of purchasing goods and services to explore how things might go wrong for consumers. This lesson plan is one of six, which link to the Consumer Council’s ‘Buy Rights – Have Your Say’ DVD and support materials.
Aims:
- To examine a range consumer experiences
- To increase students awareness of their consumer responsibilities
- To appreciate that consumers have rights as well as responsibilities
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Safe Internet Shopping
GCCNI - post pri 2 Internet shopping final.doc
Size: 111 K
These activities will help to contextualise learning around the use of the Internet. Allowing teachers and students to explore consumer issues around the whole area of purchasing on the Internet and the impact on consumers. The activities link well with GCCNI's recent Buying Online report. (See resource section) (Key Stage 4)
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This lesson starts by examining how we make choices and then looks broadly at how changes in the way we consume mean we have become global consumers, with goods arriving from across the world. The activities are designed to raise pupils' awareness of how even simple consumer decisions can impact on others, by providing an introduction to the concept of fair trade.
This lesson can lead into more detailed exploration of fair trade issues using the contexts of clothing or toys; efficient use of resources using the context of energy consumption and the true cost of transporting goods across the globe by looking at food and food miles. See lessons 1b, 1c, 1d and 1e.