The Consumer Council A Level

A Level

The following support materials were collated and developed for two A' Level Home Economics teachers' conferences, delivered in partnership with the Council for the Curriculum, Examinations and Assessment (CCEA) in March 2009.

Ethical Issues for the Consumer

A question of ethics

Ethical consumer - a beginners guide

Making choices today - a Consumer Council report

The Jeans Workshop

 

Financial Management Issues for the Consumer

Financial management

Recession session

Financial capability mapping

Student loans factsheet

Store cards factsheet

Consumer Credit Act factsheet

About the FSA resource 'Money Made Clear'

 

Consumer Information

Sharon Gilmore presentation on food labelling

Dr Sinead Furey presentation on food promotion to children and young people

Food labelling checklist

Reference list for consumer information workshop

Food signposting workshop

Food promotion to children and young people

 

Consumer Protection and Redress

Consumer Protection

The Office of Fair Trading (OFT)

The NI Ombudsman

The Financial Services Authority

Small Claims Court

Regulatory Bodies factsheet

Distance Selling factsheet

Consumer Protection Regulation

Consumer Protection (NI) Order

Codes of Practice factsheet

 

Further Information

Publications available from the Consumer Council website

Useful websites

 

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022
Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62