Every year, everyone could be £200 better off if they understood their consumer rights and responsibilities. Catch on to Consumer Rights tells you what you need to know about making complaints, spotting faulty goods, asking for refunds or repairs and knowing about your shopper’s rights and responsibilities.
The Consumer Council can come and talk to groups of trainers and community workers on a range of consumer issues (eg Home budgeting, consumer rights and how to complaint effectively). For more information contact Nóra Quigley on 028 9067 2488.

