Contact Us

You can contact the Consumer Council by letter, telephone, fax or e-mail:

The Consumer Council
116 Holywood Road
Belfast
BT4 1NY

Tel: 028 9067 2488
Fax: 028 9065 7701

E-mail: info@consumercouncil.org.uk

If you have a complaint about buses, trains, planes, ferries, natural gas, electricity, coal or water contact our complaints team by letter, telephone or e-mail:

Telephone: 0800 121 6022

(Please note: calls maybe recorded in order to improve the quality of our service and for business purposes)

E-mail: complaints@consumercouncil.org.uk

Please contact the Consumer Council Banking Team by letter, telephone or e-mail:

Telephone: 0800 121 6022

(Please note: calls maybe recorded in order to improve the quality of our service and for business purposes)

E-mail: bankinfo@consumercouncil.org.uk

Download our two-step guide to challenging your bank (PDF - 40K)

To find out more about the banking super-complaint, click here

If you have a media enquiry, contact:

Susie Brown MCIPR, Head of Communications, 028 9067 4807 (Out of Hours: 077 7619 8226) or sbrown@consumercouncil.org.uk

Gráinne Duffy, Communications Officer, 028 9067 4813 (Out of Hours: 079 2018 7308) or gduffy@consumercouncil.org.uk

Paula Gunn, Communications Officer, 028 9067 4816 (Out of hours: 078 2514 7496) or pgunn@consumercouncil.org.uk

 

Opening Hours: 9am to 5pm, Monday to Friday, except bank and public holidays.