The Consumer Council Contact Us

Contact Us

You can contact the Consumer Council by letter, telephone, fax or e-mail:

The Consumer Council
116 Holywood Road
Belfast
BT4 1NY

Tel: 028 9067 2488
Fax: 028 9065 7701

E-mail: info@consumercouncil.org.uk

  • Complaints

If you have a complaint about buses, trains, planes, ferries, natural gas, electricity, coal or water contact our complaints team by letter, telephone or e-mail:

Telephone: 0800 121 6022

(Please note: calls maybe recorded in order to improve the quality of our service and for business purposes)

E-mail: complaints@consumercouncil.org.uk

 

  • Press Office

If you have a media enquiry, contact:

Keelin Kelly, Head of Communications, 028 9067 2488 (Out of Hours: 077 9903 2203) or kkelly@consumercouncil.org.uk

Gráinne Duffy, Communications Officer, 028 9067 4813 (Out of Hours: 079 2018 7308) or gduffy@consumercouncil.org.uk

Paula Gunn, Communications Officer, 028 9067 4816 (Out of hours: 078 2514 7496) or pgunn@consumercouncil.org.uk

 

Opening Hours: 9am to 5pm, Monday to Friday, except bank and public holidays.

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022
Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62