The Consumer Council Contact Us

Contact Us

You can contact the Consumer Council by letter, telephone, fax or e-mail:

The Consumer Council
116 Holywood Road
Belfast
BT4 1NY

Tel: 028 9067 2488
Fax: 028 9065 7701

E-mail: info@consumercouncil.org.uk

 

Complaints

If you have a complaint about buses, trains, planes, ferries, natural gas, electricity, coal or water contact our complaints team by letter, telephone or e-mail:

Telephone: 0800 121 6022

(Please note: calls maybe recorded in order to improve the quality of our service and for business purposes)

E-mail: complaints@consumercouncil.org.uk

 

Press Office

If you have a media enquiry, contact:

Keelin Kelly
Head of Communications,
028 9067 4807 (Out of hours: 077 9903 2203) or kkelly@consumercouncil.org.uk

Grainne Magennis
Communications Officer,
028 9067 4813 (Out of hours: 079 2018 7308) or gmagennis@consumercouncil.org.uk

Siobhan Rafferty
Communications Officer,
028 9067 4816 (Out of hours 078 2514 7496) or srafferty@consumercouncil.org.uk

Opening Hours: 9am to 5pm, Monday to Friday, except for bank and public holidays

Find us

Click here for a map and directions.

 

Opening Hours: 9am to 5pm, Monday to Friday, except bank and public holidays.

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Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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