You can contact the Consumer Council by letter, telephone, fax or e-mail:
The Consumer Council
116 Holywood Road
Belfast
BT4 1NY
Tel: 028 9067 2488
Fax: 028 9065 7701
E-mail: info@consumercouncil.org.uk
Complaints
If you have a complaint about buses, trains, planes, ferries, natural gas, electricity, coal or water contact our complaints team by letter, telephone or e-mail:
Telephone: 0800 121 6022
(Please note: calls maybe recorded in order to improve the quality of our service and for business purposes)
E-mail: complaints@consumercouncil.org.uk
Press Office
If you have a media enquiry, contact:
Keelin Kelly
Head of Communications,
028 9067 4807 (Out of hours: 077 9903 2203) or kkelly@consumercouncil.org.uk
Grainne Magennis
Communications Officer,
028 9067 4813 (Out of hours: 079 2018 7308) or gmagennis@consumercouncil.org.uk
Siobhan Rafferty
Communications Officer,
028 9067 4816 (Out of hours 078 2514 7496) or srafferty@consumercouncil.org.uk
Opening Hours: 9am to 5pm, Monday to Friday, except for bank and public holidays
Find us
Click here for a map and directions.
Opening Hours: 9am to 5pm, Monday to Friday, except bank and public holidays.



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