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16th June 2014

Consumer Council to discuss concerns over proposed relocation of Armagh Post Office

The Consumer Council is due to meet with Post Office Management to discuss concerns raised by consumers on the proposed relocation of the Armagh Post Office from the Shopping Centre at Thomas Street.

The consultation on the proposed move closed in April and Post Office Limited will make its decision soon.

Consumer Council Senior Policy Officer (Postal Services), Michael Legg said: “Many consumers have voiced their concerns on the proposal and how it affects their ability to access post office services and products. Given that post offices provide access to a range of essential services, it is vital that Post Office Limited fully considers consumer feedback and ensures that the issues raised are addressed before reaching its final decision.

Michael added; “The Consumer Council assumed responsibility for the representation of post office consumers in April 2014. We scrutinise any proposed change to the post office network and, whilst the final decision on these matters rests with Post Office Limited, the Consumer Council will work to ensure that it takes account of any feedback and that steps are taken to address any consumer detriment,” concluded Michael.

 

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