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O2 Network Down

O2 has confirmed this morning that their mobile network is down with thousands of customers unable to access their 4G data.

This means 02 customers will not be able to access data services but should still be able to make voice calls and send texts as usual.


Consumer Council response to the Civil Aviation Authority’s enforcement action against Ryanair

The Consumer Council has responded to today’s announcement from the Civil Aviation Authority regarding enforcement action against Ryanair. This follows the airline's decision that financial compensation is not payable under European Commission Regulation 261/2004 for flight disruption resulting from industrial action by the airline's staff this summer.


One in five NI consumers experience additional online delivery costs

Fair Delivery Day – 26 November 2018


The Consumer Council Welcomes Re-Opening of Park Avenue Post Office

The Consumer Council has welcomed the re-opening of the Park Avenue Post Office, Derry/Londonderry, following its closure in November 2017.



Steer clear of an unfair private parking ticket

The Consumer Council’s top tips to avoid a Parking Charge Notice


Budget Energy the latest supplier to announce a tariff increase this autumn

Tariffs to increase by 10.38% from 29 November 2018.


The Consumer Council recognised at Public Finance Awards

Chartered Institute of Public Finance & Accountancy announce winners


The Consumer Council welcomes latest Translink performance results

Translink Charter Monitoring Results for Spring 2018