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NI Businesses Urged to Click on New Delivery Law Website

Bodies unite to help NI businesses understand their parcel rights and responsibilities


Now's the time to save money

Make today the day you aim to bring down the cost of your home energy!


Storm Ali - Compensation Payments for Electricity Power Cuts

Last week’s Storm Ali caused many power cuts across Northern Ireland and approximately 90,000 homes were without energy. The vast majority of these (circa 95%) were fixed within 24 hours.



British Airways - Consumer Information

British Airways is investigating, as a matter of urgency, the theft of customer data between 22:58 BST August 21 2018 until 21:45 BST September 5 2018 from their website,, and their mobile app.


Statement on Translink mLink Tickets

The Consumer Council is aware of the ongoing issues some passengers are experiencing with mLink tickets at morning and evening peak periods.


Firmus Energy tariff increase unwelcome news, says The Consumer Council

The Consumer Council is urging natural gas customers to consider ways to save on their household energy bills, following the announcement that Firmus Energy is to increase gas prices by 12% in the Ten Towns area from 1 October 2018 and Greater Belfast from 4 October 2018.

Personal Finances

Review your banking needs in advance of Danske Bank Closure

Danske Bank Larne and Ballynhinch Branches to close on 12 October 2018.


Double hit for consumers as SSE Airtricity announce electricity and gas price increases

Review your energy bills, advises The Consumer Council.


Electric Ireland the second electricity provider this month to announce a price increase

Electric Ireland have today announced they will be increasing their prices by 13.3%, which will come into effect from 1 October 2018. This will see the typical Electric Ireland customer needing to find an extra £64 per year.


Were you affected by Belfast International Airport car park flooding?

The Consumer Council is aware of the flooding on 28 July affecting passengers parked at Belfast International Airport.