Make a Complaint

If your complaint has not been solved or you are not satisfied with the response, we may be able to help.

CCNI staff member with consumers who took there complaint to CCNIIf you have contacted the company concerned and they have not solved the problem or you are not satisfied with their response, we may be able to help. We have the legal power to act on your behalf and investigate your complaint.

Make your complaint below or contact our Consumer Protection team on 0800 121 6022.

(Please note: calls will be recorded in order to improve the quality of our service and for business purposes)

Make A Complaint

Note: The Consumer Council can only investigate a complaint on your behalf if you have contacted the company concerned and are not satisfied with the response you received.

Details of Complaint

To help us investigate your complaint, please specify the following information:

When were you last in contact with the company?
What information did the company provide you with?

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