The Consumer Council represents consumers on water and sewerage matters. We do this by working with the Northern Ireland Assembly, Northern Ireland Water (NI Water) and the economic and environmental regulators to make sure that consumers’ interests are kept at the centre their services and any decisions made about them. We also work with stakeholders to ensure NI Water delivers value for money in providing its services.
Be a Water Champion!
The Consumer Council, with the support of Invest NI and NI Water, has developed the ‘Water Champions’ award. This award is aimed at helping businesses, farms and schools improve water efficiency and save money on bills.
Each successful entrant will receive a water champion certificate and award logo for their website; we will also be announcing winners to the local media.
We have produced guides "Every Drop Counts - Business" and "Every Drop Counts - Agricultural" to help businesses and farms improve their water efficiency, get the best service and save money on their bills.
To find out how to enter look at our Water Champions page.
Water Charges for Businesses
All non-domestic consumers who are connected to the public water and sewerage system must pay charges for these services. These charges are set out in NI Water's Scheme of Charges and are reviewed annually.
For a breakdown of all the water charges businesses face, look at our Charging page.
Using Water Efficiently
Water costs can be between one and two per cent of a company’s turnover. Savings between 30% and 50% can be achieved by installing no cost or investing in low cost water reduction practices and technologies.
Water Saving Tips for Businesses and Farms:
Monitor your usage: If you are a metered customer, keep a regular log of the water going through your meter. This will help you keep an eye on your usage and help you notice any leaks.
Check your bills: Make sure you are getting the correct allowances; your usage looks right and contact NI Water with any queries.
Regularly check your pipes and fittings: Check for leaks and ensure your pipes are well insulated against frost. Take note: any leakage from private pipes will be billed to you or your company.
Educate staff: Speak to staff about implementing water efficiency measures. Consider appointing a member of staff to monitor water usage.
Know where your supply pipes and shut off valves are: Shut off water to unused areas of your premises to stop waste from leaks or unmonitored usage.
Useful Water Links
Northern Ireland Water www.niwater.com
Department for Regional Development www.drdni.gov.uk/water_policy
Utility Regulator www.uregni.gov.uk
Northern Ireland Environment Agency www.ni-environment.gov.uk/water
Drinking Water Inspectorate www.ni-environment.gov.uk/water-home/what_is_the_drinking_water_inspectorate.htm
Invest NI www.investni.com
Ulster Farmers' Union www.ufuni.org
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
0800 121 6022
© The Consumer Council, 2012