The Consumer Council represents consumers on water and sewerage matters. We do this by working with the Northern Ireland Assembly, Northern Ireland Water (NI Water) and the economic and environmental regulators to make sure that consumers’ interests are kept at the centre their services and any decisions made about them. We also work with stakeholders to ensure NI Water delivers value for money in providing its services.
Water Issues
Got a Complaint? Make it Online
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
0800 121 6022
