Publications

Here you will find all Consumer Council corporate publications. If you would like a copy you can download a PDF or contact the Consumer Council on 028 9067 2488.

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Silver Service? Are supermarkets meeting the needs of older shoppers?
(1.2MB PDF document)

15 November 2007

Check out what older people really think about shopping in supermarkets here...
Farepak Collapse - Northern Ireland Saver's stories
(254.3KB PDF document)

19 October 2007

Last Christmas was effectively cancelled for 1,200 local people who lost nearly £500,000 when Farepak went bust. The Consumer Council launched its report into the crisis and called for the introduction of new legislation to protect savers’ money.
Plane Facts
(1.7MB PDF document)

27 July 2007

Plane Facts is a handy, user-friendly guide designed to sit along with passports, tickets and the other essentials you cannot afford to leave home without. It contains everything you need to know about your rights and responsibilities when you fly.
Guide on how to challenge your mortgage lender on excessive exit fees.
(46.3KB PDF document)

26 January 2007

The FSA has investigated the market and concluded that many mortgage lenders where charging an excessive amount. Find how you can reclaim these excessive fees, dating back to 1995.
STATEMENT - Pursuant to Order 53 Rule 3 of the Rules of the Supreme Court (NI) 1980
(27.0KB DOC document)

16 October 2006

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