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How to choose and change your electricity supplier - A guide for business consumers
(764.3KB PDF document)
5 November 2007 -
Farepak Collapse - Northern Ireland Saver's stories
(254.3KB PDF document)
19 October 2007Last Christmas was effectively cancelled for 1,200 local people who lost nearly £500,000 when Farepak went bust. The Consumer Council launched its report into the crisis and called for the introduction of new legislation to protect savers’ money. -
Consumernet
(915.0KB PDF document)
23 March 2007 -
Making Choices today - What about tomorrow? Taking Positive Actions for the Future
(200.3KB PDF document)
8 January 2007Consumers need to understand how the choices we make have an impact on the planet and how to make responsible choices that meet our needs today without limiting the choices of future generations. -
Annual Report 2005 - 2006
(894.5KB PDF document)
16 October 2006The Consumer Council publishes its Annual Report 2005 - 2006 -
Corporate Plan 2005-2008
(239.4KB PDF document)
25 August 2005The Consumer Council publishes three key documents today - their Annual Report and Complaints Report for 2004-2005, and their new three-year Corporate Plan for 2005 - 2008. -
Complaints Report 2004-2005
(407.7KB PDF document)
25 August 2005The Consumer Council publishes three key documents today - their Annual Report and Complaints Report for 2004-2005, and their new three-year Corporate Plan for 2005 - 2008. -
Annual Report 2004-2005
(808.5KB PDF document)
25 August 2005The Consumer Council publishes three key documents today - their Annual Report and Complaints Report for 2004-2005, and their new three-year Corporate Plan for 2005 - 2008. -
How to Complain - about your gas, electricity or coal supplier
(544.6KB PDF document)
19 May 2005 -
Your Energy Questions Answered
(336.4KB PDF document)
19 May 2005 -
Energy Efficiency
(382.1KB PDF document)
19 May 2005Energy Efficiency needn't be expensive and it can help you save money in the long term with one-off costs giving you energy savings all year, every year. -
Natural Gas Safety
(70.0KB PDF document)
19 April 2005 -
Getting the Right Contract
(136.5KB DOC document)
3 March 2005Most small businesses are very dependent upon their gas or electricity supplies. However, it is often when things go wrong that small business customers discover a number of contractual obligations they had no idea existed. -
Consumer Knowledge - Business Report (2004)
(249.0KB PDF document)
16 June 2004 -
Northern Ireland Consumer Agenda for Europe
(57.5KB DOC document)
21 May 2004
Publications
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The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
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