Publications

Here you will find all Consumer Council corporate publications. If you would like a copy you can download a PDF or contact the Consumer Council on 028 9067 2488.

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Two-step Guide on How to Challenge Your Bank
(53.0KB PDF document)

28 May 2008

The Consumer Council's Two-step Guide on How to Challenge Your Bank has been updated to reflect the OFT's recent (26 July 2007) decesion to take a High Court test case against eight of the UK's biggest banks and building societies.
Consultation on a proposed update to the Northern Ireland Fuel Security Code
(138.0KB DOC document)

21 May 2008

The Consumer Council welcomes the opportunity to respond to the consultation on a proposed update to the Northern Ireland Fuel Security Code.
The Consumer Council's response to the consultation on the Post Office Ltd’s Network Change Programme - Area Plan Proposal Northern Ireland
(216.0KB DOC document)

12 May 2008

The General Consumer Council (The Consumer Council) welcomes the opportunity to respond to the consultation on the Post Office Ltd’s Network Change Programme – Area Plan Proposal Northern Ireland.
Modification of the Northern Ireland Electricity (NIE) Transmission and Distribution Licence (provision for recovery of bad debt)
(137.5KB DOC document)

30 April 2008

The Consumer Council welcomes the opportunity to comment on the proposed modification of the NIE Transmission and Distribution Licence concerning the provision for recovery of bad debt.
Getting through to Government - A research report from the Consumer Council
(686.6KB PDF document)

5 December 2007

Have you ever tried to contact Government only to be kept on hold, transferred to the wrong person or have the phone ring off the hook? It's a common frustration and the Consumer Council is excited to be working on a project that will transform how we com

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