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• Consumer Council Statement Re: Northern Ireland Authority For Utility Regulation’s Decision To Conduct An Inquiry Into Businesses’ Concerns About Electricity Bills
  11 November 2009

  The Consumer Council has welcomed the Utility Regulator’s inquiry in response to business customers’ concerns about recent, unexpected rises in their electricity bills.

• Statement From The Consumer Council On The Agreement Reached On Flood Risk And Insurance
  5 October 2009

  The Consumer Council says clarity is needed on what the agreement reached between Government and the insurance industry actually means for consumers who are affected by flooding.

• Consumer Council Statement Regarding Bank Holiday Monday Floods:
  1 September 2009

  Heavy rain over the Bank Holiday weekend resulted in localised flooding throughout Northern Ireland and in turn, many homes were left devastated by floodwater.

• Consumer Council Statement On The Enterprise Service Disruption
  28 August 2009

  Aodhan O’Donnell, Head of Transport at the Consumer Council said, “The collapse of the railway bridge near Malahide is an extraordinary situation and we are thankful that there were no injuries or deaths as a result. However, there is no doubt that it will cause severe disruption for passengers and commuters who rely on the Enterprise service to travel to and from Dublin.

• Consumer Council Welcomes Oft’s Advertising And Pricing Study
  19 August 2009

  Consumer Council research finds air passengers can pay between £33 and £57 more than advertised fare. The Consumer Council has welcomed a commitment from the Office of Fair Trading (OFT) to conduct a market study on the way goods and services are advertised and priced. The move follows the Consumer Council’s submission of an in depth report to the OFT on the impact of additional charges for consumers.

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Media Contacts

Keelin Kelly, Head of Communications, 028 9067 2488 (Out of Hours: 077 9903 2203) or kkelly@consumercouncil.org.uk

Gráinne Duffy, Communications Officer, 028 9067 4813 (Out of Hours: 079 2018 7308) or gduffy@consumercouncil.org.uk

Paula Gunn, Communications Officer, 028 9067 4816 (Out of hours: 078 2514 7496) or pgunn@consumercouncil.org.uk

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