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• Weak Regulation Has Failed The Consumer – Consumer Council
  3 August 2012

  Following the news that the Competition Commission has ruled that the Utility Regulator was not justified in attempting to place a new price control on Phoenix Gas, the CEO of the Consumer Council Antoinette McKeown has said that weak regulation has failed the consumer but has welcomed the fact that the Competition Commission has taken into account considerations put forward by the Consumer Council in making their decision.

• Flybe Withdraws Its Bristol Route From George Best Belfast City Airport
  16 May 2012

  Flybe has announced its intention to withdraw its George Best Belfast City Airport (GBBCA) to Bristol Airport service from 10 June 2012.

• Bmi Baby Must Act Fast To Help Passengers Booked On Flights
  4 May 2012

  The Consumer Council is calling on BMI Baby to contact all passengers as a matter of urgency following the news that the airline will pull out of Northern Ireland on the 11th of June 2012.

• Consumers Are Set To Benefit From Increased Protection As Reforms To The Atol Scheme Come Into Force.
  30 April 2012

  As of Monday 30 April, holidaymakers are set to enjoy increased protection of their holiday as reforms to the Air Travel Organiser’s License (ATOL) scheme come into effect. Flights sold in conjunction with overseas accommodation and/or car hire, known as “Flight-Plus”, are now protected by ATOL. It does not matter if the booking was made on the high street, over the phone, or via the internet. Flight-Plus provides the following protection:

• Consumer Council Guide To Ppi Mis-selling
  24 April 2012

  Guide to Payment Protection Insurance (PPI) mis-selling. How to claim and why there's no need to use Claims Mgmt Companies

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Media Contacts

Keelin Kelly, Head of Communications, 028 9067 4807 (Out of Hours: 077 9903 2203) or kkelly@consumercouncil.org.uk

Gráinne Magennis, Communications Officer, 028 9067 4813 (Out of Hours: 079 2018 7308) or gmagennis@consumercouncil.org.uk

Siobhan Rafferty, Communications Officer, 028 9067 4816 (Out of Hours: 078 2514 7496) or srafferty@consumercouncil.org.uk

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