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Consumer Council shortlisted for three categories in the UK Complaints Handling Awards 2019

The Consumer Council has been named as a finalist in the UK Complaints Handling Awards 2019, which recognise and reward outstanding achievement in complaint handling.


O2 Network Down

O2 has confirmed this morning that their mobile network is down with thousands of customers unable to access their 4G data.

This means 02 customers will not be able to access data services but should still be able to make voice calls and send texts as usual.


The Consumer Council Welcomes Re-Opening of Park Avenue Post Office

The Consumer Council has welcomed the re-opening of the Park Avenue Post Office, Derry/Londonderry, following its closure in November 2017.



The Consumer Council recognised at Public Finance Awards

Chartered Institute of Public Finance & Accountancy announce winners


The Consumer Council welcomes latest Translink performance results

Translink Charter Monitoring Results for Spring 2018  

Cost of Living

New guide to help steer clear of car purchase pitfalls

Second-hand cars top complaint in Northern Ireland


NI Businesses Urged to Click on New Delivery Law Website

Bodies unite to help NI businesses understand their parcel rights and responsibilities


One in six businesses have received scam mail

The Consumer Council’s top five tips to identifying scam mail.

Personal Finances

Review your banking needs in advance of Danske Bank Closure

Danske Bank Larne and Ballynhinch Branches to close on 12 October 2018.