The Consumer Council Relevant Legislation

Relevant Legislation

Supply of Goods and Services Act 1982

This Act extends your rights under the Sale of Goods Act to any goods or materials provided as part of a service or on hire.  For example, if taps provided and fitted by a plumber are faulty, you should be able to claim compensation from the plumber.  The Act also states that a person providing a service (for example, a hairdresser or car repairer) must do so:

  • with reasonable care and skill;
  • within a reasonable time (if no specific time has been agreed beforehand);
  • for a reasonable price (if no specific price was agreed beforehand).

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The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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