The Consumer Council Relevant Legislation

Relevant Legislation

Consumer Transactions (Restriction on Statements) Order 1976

This Order prohibits the display of notices in shops or advertisements which are an attempt to restrict your rights under the Sale of Goods Act.  A criminal offence is committed if a shopkeeper displays a sign stating (or includes on an invoice/receipt) e.g. 'No refunds on sale goods 'or' Sold as seen and inspected'.

The Order also covers guarantees, which must contain a statement to say that your statutory rights are not affected by the guarantee. 

Enforced by Northern Ireland Trading Standards Service
 

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The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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