The Consumer Council Information for Businesses

Information for Businesses

Welcome to the Business Support and Information pages. This section contains factsheets, presentations and activities aimed at raising businesses awareness of consumer law and best practice in customer care. These can be used to train staff on issues such as complaint handling and returns policies.

The section also provides information on energy, water and sustainability issues to help businesses cut costs and act responsibly. 

Advice on Customer Care

The Consumer Council has a vast array of information on Customer Care, law, applications and issues facing businesses today.

Sustainability and Waste Issues

Improve your green credentials, to find out about environmental legislation, who can help make your business green and dispose of commercial waste, Waste Issues.

 

Water Issues

How will water charging effect you? Find out what is happening to non-domestic water charging, the Consumer Council's complaints role and tips on using water more efficiently, Water Issues.

 

Energy Issues

Keep your energy overheads down, choose or switch energy suppliers and negotiate contracts, to find out more information, Energy Issues.

 

follow us on

Follow us on twitter Follow us on facebook

Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

Could you be sitting on a small fortune