28th May 2018

Staff Details

Who's who in The Consumer Council.

Our Chief Executive reports to Council and is responsible for the daily management of the Consumer Council.  An Executive Management Team, comprising the Chief Executive and two Directors, deals with the ongoing delivery of the Consumer Council’s programmes and services.

Chief Executive's Office

  • John French Chief Executive
  • Catriona Mac Arthur Director of Consumer Advocacy, Empowerment and Protection
  • Sinead Dynan Director of Regulated Industries
  • Fiona Lavery Personal Assistant to Chief Executive, Directors and Chairman

Consumer Empowerment and Protection

  • Philippa McKeown-Brown Head of Consumer Empowerment and Protection
  • Siobhan Rafferty Senior Communications Officer
  • Eóin McShane Communications Officer
  • Keelin Kelly Communications Officer
  • Annie-Rose Mulholland Communications Placement Student
  • Ronan Convery Senior Consumer Empowerment Officer
  • Helen Robertson Consumer Empowerment Officer
  • Rachel Goan Consumer Empowerment Placement Student
  • Noleen Charnley Consumer Empowerment and Protection Officer
  • Laurie Brown Consumer Protection Officer
  • Rosemary Beers Consumer Protection Officer
  • Brónach Graham Consumer Protection Officer
  • Fiona Burns Consumer Protection Officer


  • Richard Williams Head of Energy
  • Mark Crawford Senior Policy Officer
  • Paulino Garcia Senior Policy Officer
  • Alan Cree Policy Officer


  • Scott Kennerley Head of Transport
  • Jenny Robinson Senior Policy Officer

Consumer Insight

  • Dervla Kearney Head of Insight
  • Eimear Duffy Senior Insight Officer
  • Maeve Holly Senior Insight Officer
  • Andrew Reeves Insight Placement Student

Postal Services

  • Kellin McCloskey Head of Postal Services
  • Michael Legg Senior Policy Officer
  • Sarah Hunter Policy Admin Officer


  • Graham Smith Interim Head of Water
  • Andrew Culbert Policy Officer
  • Julie Coulter Administrative Officer

Corporate Services

  • Paula McCann Head of Finance
  • Joanne Akkaya Accounts Assistant
  • Debbie Newberry Quality Assurance and Performance planner

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