Who we are and what we do

The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.

Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland.

We have specific statutory duties in relation to energy, postal services, transport, and water and sewerage. These include considering consumer complaints and enquiries, carrying out research and educating and informing consumers. 

For more information call 028 9025 1600 or e-mail: info@consumercouncil.org.uk